fix problems on Relish [iphone]

—— Run into issues on Relish ? Get help pending when official support gets back to you!

Relish by ezCater

Info:

company: ezCater, Inc.

: https://relish.ezcater.com/

Chat with our AI-based Relish Support

🛠️ Common Relish Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Orders often arrive late

Fix: 1. Check the estimated delivery time in the app before placing your order. If the time seems longer than usual, consider placing your order... ⇲

Incorrect orders received

Fix: 1. Double-check your order details before finalizing the purchase. Ensure that all items are correct and that any special instructions are c... ⇲

Support issue

Poor portion sizes compared to restaurant

Fix: 1. Review portion sizes in the app before ordering. Some restaurants may list their portion sizes, so you can make informed choices. 2. Cons... ⇲

Mediocre food quality

Fix: 1. Check reviews and ratings for the restaurant before placing an order. This can give you an idea of the food quality. 2. If you receive fo... ⇲

Difficult to contact support

Fix: 1. Use the in-app support feature to submit your inquiries or issues. This is often the fastest way to get assistance. 2. Check the FAQ sect... ⇲

Orders mixed up between multiple sites

Fix: 1. When placing an order, ensure you are selecting the correct location. Double-check the address and restaurant details before confirming y... ⇲

Inadequate follow-up on complaints

Fix: 1. When submitting a complaint, ensure you provide detailed information and any supporting evidence (like photos). This can help expedite th... ⇲

Settings issue

Limited options due to subsidy caps

Fix: 1. Review the subsidy caps in the app to understand your options. If you find that your preferred restaurants are not available, consider ad... ⇲

Notifications issue

Relish does not notify of order issues in advance

Fix: 1. Regularly check the app for updates on your order status, especially as the delivery time approaches. 2. Enable push notifications for th... ⇲

Updates issue

Sold out items before cutoff time

Fix: 1. Place your orders as early as possible to avoid sold-out items. This is especially important for popular items that may run out quickly.... ⇲

Relish login issues

Fix: 1. Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Password' feature to reset... ⇲

Search issue

Lack of order history search feature

Fix: 1. Keep a personal log of your orders, including dates and items ordered, to track your history manually. 2. Use the app's current order his... ⇲

Privacy issue

Personal information sold without consent

Fix: 1. Review the app's privacy policy to understand how your data is used and what options you have for managing your information. 2. Adjust yo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.4%

Neutral

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Bad experience

0.8%

~ from our NLP analysis of 3,818 combined software ratings.

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Private Data Relish collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics