fix problems on Comet [iphone]

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—— Run into issues on Comet? Get help pending when official support gets back to you!

Comet: Live Friends Widget
Info:
company: APPWINGS Ltd
: https://www.brainapplabs.com/contact
Chat with our AI-based Comet Support
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Slow issue

Slow photo updates in widgets

Fix: Ensure that your device is running the latest version of iOS and that the Comet app is updated to the latest version. Sometimes, performance... ⇲
 
Account issue

Difficulties adding friends

Fix: Double-check that you are entering the correct usernames or email addresses of your friends. Ensure that they have also installed the app an... ⇲

Friend requests not working

Fix: Check your internet connection to ensure it is stable. A poor connection can prevent friend requests from being sent or received. OR Log... ⇲

Comet does not allow adding friends

Fix: Ensure that you have the latest version of the app installed, as updates often fix bugs related to functionality. OR Try reinstalling the... ⇲
 
Support issue

Invalid email for support

Fix: Look for alternative contact methods within the app, such as a help or support section that may provide a different email or contact form.... ⇲

No response from support

Fix: Try reaching out through different channels, such as social media or community forums, where the app may have a presence. OR Document you... ⇲
 
Camera issue

Poor camera quality

Fix: Ensure that you have granted the app permission to access your camera in your device settings. Go to Settings > Privacy > Camera and toggle... ⇲
 
Registration issue

Verification code issues

Fix: Make sure you are entering the verification code promptly, as they often expire quickly. If you do not receive a code, check your spam folde... ⇲
 
Crashes issue

Comet crashes or freezes

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Comet app off the scree... ⇲
 
UI issue

Lack of clear instructions

Fix: Explore the app's settings or help section for any available tutorials or FAQs that may provide guidance on using the app effectively. OR... ⇲

Confusing user interface

Fix: Take some time to explore the app and familiarize yourself with its layout. Sometimes, spending a little time can help you understand the na... ⇲
 
Payments issue

High subscription cost

Fix: Evaluate the features you use most and consider whether a lower-tier subscription might be available that meets your needs without the full... ⇲

Subscription required to access app

Fix: If you are not ready to commit to a subscription, consider using the app's free features to determine if it meets your needs before subscrib... ⇲
 
Bugs issue

Inability to send photos after initial use

Fix: Check your app permissions to ensure that the app has access to your photos. Go to Settings > Privacy > Photos and ensure Comet is allowed a... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.9%

Bad experience
11.7%

Neutral
3.4%

~ from our NLP analysis of 1,033 combined software ratings.

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 Private Data Comet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Live Friends Widget Premium: $19.99 Yearly access to all pro features
  2. Weekly Access to WIdgets: $0.99 Live Friends Widget Unlimited Use
  3. Live Friends Widget Premium: $2.99 Monthly access to all pro features
  4. Comet Premium: $4.99 Monthly access to all pro features