fix problems on AutoZone Auto Parts & Repair [iphone]

​

—— Run into issues on AutoZone Auto Parts & Repair? Get help pending when official support gets back to you!

AutoZone Auto Parts & Repair
Info:
company: AutoZone, Inc.
: https://www.autozone.com
: www.autozone.com
Chat with our AI-based AutoZone Auto Parts & Repair Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Inaccurate inventory information

Fix: Refresh the app by pulling down on the main screen to reload the inventory data. This can help in getting the most current information. OR... ⇲

Wrong items sent

Fix: Immediately contact customer service through the app's support feature to report the issue and request a return or exchange. OR Keep all... ⇲

AutoZone Auto Parts & Repair automatically adjusts item quantities

Fix: Check your settings within the app to see if there is an option to disable automatic adjustments for item quantities. OR If the issue per... ⇲
 
Payments issue

Checkout process has issues

Fix: Try clearing your browser cache if using the app's web view for checkout. Go to Settings > Safari > Clear History and Website Data. This can... ⇲

Cannot save payment information

Fix: Ensure that you have enabled the necessary permissions for the app to save payment information. Go to Settings > AutoZone and check if any p... ⇲

Middle initial not accepted during checkout

Fix: Try entering your name without the middle initial to complete the checkout process. You can add the middle initial later in your account set... ⇲
 
Notifications issue

Order cancellations without notification

Fix: Regularly check your order status in the app under 'My Orders' to stay updated on any changes or cancellations. OR Enable notifications f... ⇲
 
Loading issue

Delayed order processing

Fix: Check your internet connection to ensure it is stable. A poor connection can delay order processing. Try switching to Wi-Fi if you are on mo... ⇲
 
Features issue

Limited functionality for warranty lookup

Fix: Use the AutoZone website for warranty lookups, as it may have more comprehensive features than the app. OR Check if there are any updates... ⇲

Lack of military discount for online orders

Fix: Check if the military discount is available in-store and plan to make purchases there instead. OR Look for any promotional codes or offer... ⇲

AutoZone Auto Parts & Repair fails to show detailed TSB information

Fix: Visit the AutoZone website for detailed Technical Service Bulletins (TSBs) as they may provide more comprehensive information than the app.... ⇲

Limited options for scanning receipts for rewards

Fix: Manually enter receipt information into the app if scanning is not working, as this may still allow you to earn rewards. OR Check for upd... ⇲
 
Performance issue

Inconsistent app performance

Fix: Regularly update the app to the latest version to benefit from performance improvements and bug fixes. Check the App Store for updates. OR... ⇲
 
Navigation issue

Difficulties with app navigation

Fix: Familiarize yourself with the app layout by exploring each section. Use the help or tutorial features if available. OR Consider uninstall... ⇲
 
Customization issue

Inability to nickname saved vehicles

Fix: Use the app's feedback feature to suggest this functionality for future updates, as it may not be currently available. OR Keep a separate... ⇲
 
Uploads issue

No option to upload photos of vehicles

Fix: Use a third-party app to store photos of your vehicles and keep them organized until this feature is added to the AutoZone app. OR Check... ⇲
 
Search issue

Search function returns irrelevant results

Fix: Try using more specific keywords or phrases when searching to narrow down the results. OR Clear the app's cache and data to reset the sea... ⇲
 
Syncing issue

Rewards system not integrated with in-store purchases

Fix: Keep track of your in-store purchases manually and enter them into the app later if possible, or check if there are any updates that may int... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.1%

Neutral
2.3%

Bad experience
1.6%

~ from our NLP analysis of 152,553 combined software ratings.

 Switch to these Alternatives:
Advance Auto Parts
Summit Racing
CarParts.com
Harbor Freight Tools
eBay Motors: Parts, Cars, more
Discount Tire
TrueCar Used Cars and New Cars
Autolist - Used Cars for Sale
Tractor Supply
CARFAX - Shop New & Used Cars

 Private Data AutoZone Auto Parts & Repair collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics