fix problems on Focos Live [iphone]

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—— Run into issues on Focos Live? Get help pending when official support gets back to you!

Focos Live
Info:
company: Bending Spoons Apps ApS
: https://bendingspoons.com/support.html?app=1461690085
: bendingspoons.com
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Freezing issue

Freezes at export

Fix: 1. Ensure that your device has sufficient storage space for the export. Go to Settings > General > iPhone Storage to check. 2. Try exporting... ⇲

Soft locks when using chromakey

Fix: 1. Ensure that you are using a well-lit background for chromakey to improve performance. 2. Try adjusting the chromakey settings within the... ⇲
 
Bugs issue

Aperture feature not working in portrait mode

Fix: 1. Ensure that you are using the latest version of Focos Live. Check for updates in the App Store. 2. Try switching to landscape mode and se... ⇲

Shifts positioning of clips on timeline

Fix: 1. After moving clips, ensure you are saving your project to lock in the changes. 2. Check if there are any snapping options enabled that ma... ⇲

Bugs with multiple layers in timeline

Fix: 1. Try simplifying your project by reducing the number of layers to see if that resolves the bugs. 2. Save your project frequently to avoid... ⇲
 
UI issue

Text disorganization after cutting

Fix: 1. After cutting text, try manually rearranging the text layers in the timeline. Tap and hold the text layer and drag it to the desired posi... ⇲
 
Customization issue

No slow motion capture option

Fix: 1. Check if your iPhone model supports slow-motion video capture. If it does, ensure that you are using the correct camera settings in Focos... ⇲
 
Syncing issue

Cannot sync projects across devices

Fix: 1. Ensure that you are logged into the same Apple ID on both devices. 2. Check if iCloud Drive is enabled on both devices by going to Settin... ⇲
 
Payments issue

Weekly subscription model

Fix: 1. If you find the weekly subscription model inconvenient, consider looking for any available annual subscription options that may offer bet... ⇲

Paywall for features

Fix: 1. Review the features available in the free version and focus on maximizing their use. 2. Consider whether the paid features are essential... ⇲
 
Loading issue

Export failures

Fix: 1. Ensure that your device has enough storage space for the export. Go to Settings > General > iPhone Storage to check. 2. Restart the app a... ⇲
 
Video issue

Frame rate stutters

Fix: 1. Check your project settings to ensure they match the frame rate of your footage. 2. Close other apps running in the background to free up... ⇲
 
Support issue

Lack of detailed tutorials

Fix: 1. Explore online resources such as YouTube for user-generated tutorials on Focos Live. 2. Check the app's official website or community for... ⇲
 
Audio issue

No option to adjust audio channels

Fix: 1. Check the app settings to see if there are any audio options available. 2. If the app does not support audio channel adjustments, conside... ⇲
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 what users are saying
Good experience
89.1%

Bad experience
8.0%

Neutral
2.9%

~ from our NLP analysis of 5,464 combined software ratings.

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 Private Data Focos Live collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Focos Live Pro Weekly: $1.99 1 week subscription with 1 week of free trial
  2. Weekly Bundle with Free Trial: $9.99 Unlock all of our apps!
  3. Weekly with Free Trial: $3.99 Unlock all features of Focos Live!
  4. Focos Live Pro Weekly: $3.99 Get the best out of your videos
  5. Focos Live with Free Trial: $2.99 Enjoy all pro features
  6. Monthly subscription: $1.99 Monthly subscription
  7. Lifetime unlimited access: $14.99 Focos Live Pro
  8. Weekly no Free Trial: $3.99 Unlock all features of Focos Live!
  9. Focos Live Pro Weekly: $3.99 Get the best out of your videos
  10. Weekly Bundle no Free Trial: $9.99 Unlock all of our apps!