fix problems on ORB Participant [iphone]

—— Run into issues on ORB Participant? Get help pending when official support gets back to you!

ORB Participant

Info:

company: The Duke of Edinburgh's International Award Foundation

: http://www.intaward.org/contact-us

Chat with our AI-based ORB Participant Support

🛠️ Common ORB Participant Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot change major section

Fix: 1. Open the ORB Participant app on your iPhone. 2. Navigate to the section you want to change. 3. Look for an 'Edit' or 'Settings' option, u... ⇲

Activity progress bar not updating

Fix: 1. Ensure that you have a stable internet connection, as the progress bar may rely on data from the server. 2. If your connection is stable,... ⇲

Account issue

Profile not appearing

Fix: 1. Check your internet connection to ensure it is stable. 2. Close the app and reopen it to see if your profile loads correctly. 3. If it st... ⇲

Network issue

Network error preventing access

Fix: 1. Check your Wi-Fi or cellular data connection to ensure it is working properly. 2. If you are using Wi-Fi, try switching to cellular data... ⇲

ORB Participant not functioning due to network error

Fix: 1. Ensure your device is connected to the internet. Check your Wi-Fi or cellular data settings. 2. Restart the app by closing it completely... ⇲

Gameplay issue

Orb functionality issues

Fix: 1. Ensure that you have the latest version of the app installed by checking for updates in the App Store. 2. Restart the app to see if the f... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

49.1%

Good experience

49.1%

Neutral

1.8%

~ from our NLP analysis of 57 combined software ratings.

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Private Data ORB Participant collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data