fix problems on ShipXplorer · Ship Tracker [iphone]

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—— Run into issues on ShipXplorer · Ship Tracker? Get help pending when official support gets back to you!

ShipXplorer · Ship Tracker
Info:
company: AirNav Systems
: https://www.shipxplorer.com/contactus
: www.shipxplorer.com
Chat with our AI-based ShipXplorer · Ship Tracker Support
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Offline issue

limited offline functionality

Fix: 1. Check if the app has an option to download maps or data for offline use. Go to the app settings and look for any offline mode options. 2.... ⇲
 
Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes. 2. Restart your iPhone to clear any... ⇲
 
Support issue

poor customer support

Fix: 1. Look for FAQs or help sections within the app or on the official website, as they may provide answers to common issues. 2. Join user foru... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings for the app by going to Settings > Notifications > ShipXplorer. Ensure that notifications are enabled an... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. If your device is not compatible, consider... ⇲
 
UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the settings and help sections. This can help you navigate more efficiently. 2. T... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes, features are not immediately obvious... ⇲
 
Battery issue

high battery consumption

Fix: 1. Reduce the app's background activity by going to Settings > General > Background App Refresh and turning it off for ShipXplorer. 2. Lower... ⇲
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 what users are saying
Good experience
100.0%

Bad experience
0.0%

Neutral
0.0%

~ from our NLP analysis of 10 combined software ratings.

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 Private Data ShipXplorer · Ship Tracker collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Usage Data

  Cost of Subscriptions
  1. Sailor (monthly): $2.49 Spot every vessel across the sea
  2. Sailor (yearly): $24.49 Spot every vessel across the sea
  3. Captain (monthly): $7.49 Everything you need to command a vessel
  4. Captain (yearly): $79.99 Everything you need to command a vessel
  5. Business (monthly): $39.99 Make your maritime business outward bound
  6. Business (yearly): $399.99 Make your maritime business outward bound