—— Run into issues on QiDZ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the QiDZ app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swi... ⇲
Fix: 1. Check for Updates: Ensure that both your iOS and the QiDZ app are updated to the latest versions. Go to Settings > General > Software Upd... ⇲
Fix: 1. Verify Transactions: Check your purchase history in the App Store to confirm any transactions made. Go to Settings > [your name] > Subscr... ⇲
Fix: 1. Access Tickets via Email: If you have received tickets via email, check your email for the ticket confirmation and access them directly f... ⇲
Fix: 1. Provide Feedback: Use the app to leave feedback about your experience at the venue, which can help improve service quality in the future.... ⇲
Fix: 1. Force Close the App: If the app freezes, force close it by swiping up from the bottom and swiping the app off the screen. Reopen it to se... ⇲
Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if loading times i... ⇲
Fix: 1. Explore App Settings: Check the app settings to see if there are options to enable additional features or functionalities that may be tur... ⇲