—— Run into issues on SUNUO? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your in... ⇲
Fix: 1. Download content for offline use: Check if SUNUO has an option to download streams or videos for offline viewing. Look for a download but... ⇲
Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for SUNUO. Keeping the app updated can fix bugs that... ⇲
Fix: 1. Utilize in-app help: Check if SUNUO has a help or FAQ section within the app. This can provide immediate answers to common issues. 2. Se... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > SUNUO and ensure that notifications are enabled. Adjust the settings to all... ⇲
Fix: 1. Check system requirements: Visit the SUNUO website or app store page to confirm the minimum iOS version required. Ensure your device meet... ⇲
Fix: 1. Explore settings: Check if there are options in the app settings to customize the layout or hide certain features that you don’t use. 2.... ⇲
Fix: 1. Explore app settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2... ⇲
Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for SUNUO to save battery. 2. Reduce scr... ⇲