fix problems on KCRW [iphone]

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—— Run into issues on KCRW? Get help pending when official support gets back to you!

KCRW
Info:
company: KCRW
: http://www.kcrw.com/app
: www.kcrw.com
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Glitches issue

Glitchy playback with interruptions

Fix: Check your internet connection. A weak or unstable connection can cause playback issues. Try switching between Wi-Fi and cellular data to se... ⇲
 
Compatibility issue

Incompatibility with Google Maps in CarPlay

Fix: Ensure that both the KCRW app and Google Maps are updated to their latest versions. Go to the App Store and check for updates. OR Try dis... ⇲

No longer casts to Chromecast

Fix: Ensure that your Chromecast device is updated to the latest firmware. Check the Google Home app for any available updates. OR Try restart... ⇲

Missing song details in CarPlay

Fix: Ensure that the KCRW app is updated to the latest version, as updates may fix issues with displaying song details in CarPlay. OR Try disc... ⇲

Inability to access 'My Feed' in CarPlay

Fix: Ensure that the KCRW app is updated to the latest version, as updates may fix issues with accessing features in CarPlay. OR Try restartin... ⇲
 
Audio issue

Audio lags behind actual broadcast

Fix: Check for any available updates for the KCRW app. Go to the App Store and see if an update is available, as updates can fix audio sync issue... ⇲

KCRW stops playing when phone is locked

Fix: Check the app's background app refresh settings. Go to Settings > General > Background App Refresh and ensure that KCRW is allowed to refres... ⇲

KCRW does not play in background

Fix: Check the app's settings for any options related to background playback. Some apps have specific settings that need to be enabled for this f... ⇲

Audio repeats like a skipping record

Fix: Restart the app to reset the playback. Close the app completely and then reopen it to see if the issue persists. OR Check for any updates... ⇲

Volume issues when phone is locked

Fix: Check the volume settings on your iPhone. Make sure the volume is turned up before locking the phone, as some apps may not allow volume adju... ⇲
 
UI issue

Font size issues

Fix: Adjust the font size settings on your iPhone. Go to Settings > Display & Brightness > Text Size and adjust the slider to your preference. Th... ⇲
 
Network issue

Connectivity issues with streaming

Fix: Test your internet connection by trying to stream other apps. If they work, the issue may be with KCRW. If not, consider resetting your netw... ⇲

Streaming resets when switching from Wi-Fi to cellular

Fix: Check your cellular data settings. Go to Settings > Cellular and ensure that KCRW is allowed to use cellular data. OR Try using a differe... ⇲
 
Crashes issue

KCRW crashes on older iPhone models

Fix: Check for updates to the KCRW app. Developers often release updates to improve compatibility with older devices. Go to the App Store and see... ⇲

KCRW closes immediately on older devices

Fix: Check for updates to the KCRW app. Developers often release updates to improve compatibility with older devices. Go to the App Store and see... ⇲
 
Battery issue

Battery drain is excessive

Fix: Check the app's battery usage. Go to Settings > Battery and see how much battery KCRW is using. If it's high, consider limiting your use of... ⇲
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 what users are saying
Good experience
49.2%

Bad experience
37.1%

Neutral
13.7%

~ from our NLP analysis of 197 combined software ratings.

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 Private Data KCRW collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Usage Data
    • Diagnostics