—— Run into issues on Alen Air? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app has an option to remember your login credentials. Go to the app settings and look for a 'Stay logged in' or 'Remember me' o... ⇲
Fix: While the app may not support biometric login, you can use a password manager that integrates with your iPhone's Face ID or Touch ID. This w... ⇲
Fix: Follow the manufacturer's instructions carefully for connecting your device. Ensure that your phone's Bluetooth and Wi-Fi are enabled, and t... ⇲
Fix: Familiarize yourself with the app's interface by reviewing the user manual or help section within the app. This can help you understand the... ⇲
Fix: Check if there are options in the app settings to change the chart display settings. Look for options to adjust colors or chart types for be... ⇲
Fix: Restart both the app and the device to refresh the connection. This can help synchronize the status display. OR Check your internet conne... ⇲
Fix: Look for any options in the app to customize how historical data is displayed. Some apps allow you to change the time frame or type of data... ⇲
Fix: Calibrate the device according to the manufacturer's instructions. Sometimes, devices need to be calibrated to provide accurate readings. Ch... ⇲
Fix: Ensure that the device is placed in an optimal location for accurate readings, away from sources of interference like windows or vents. OR... ⇲
Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then swi... ⇲
Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services, and make sure Alen Air is set to '... ⇲
Fix: Explore the app thoroughly to ensure you are not missing any hidden features. Sometimes, features are not immediately visible and may requir... ⇲
Fix: Explore third-party apps that may offer additional features compatible with your device. Some apps can enhance functionality by integrating... ⇲
Fix: Check if there are any workarounds, such as using a smart home hub that allows scheduling for devices. This can sometimes provide the functi... ⇲
Fix: Check the app settings to see if there is an option to control the lights. Sometimes, this feature may be hidden in a menu or under device s... ⇲
Fix: After an update, restart your device and the app to re-establish connections. This can help resolve issues caused by the update process. O... ⇲
Fix: Switch your iPhone to connect to a 2.4GHz network instead. Go to Settings > Wi-Fi, and select a 2.4GHz network if available. OR If you ha... ⇲
Fix: Follow the setup instructions carefully to ensure you are connecting to the correct network. Sometimes, the app may require a specific SSID... ⇲