fix problems on Harmony [iphone]

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—— Run into issues on Harmony? Get help pending when official support gets back to you!

Harmony® Control
Info:
company: Logitech Inc.
: http://support.myharmony.com
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Setup issue

Setup process is complicated

Fix: Break down the setup process into smaller steps. Write down each step as you go along, and refer to the app's help section for specific inst... ⇲

Requires exact model numbers for setup

Fix: Before starting the setup, gather all necessary model numbers for your devices. This will streamline the process and reduce errors. OR If... ⇲
 
Network issue

Frequent connectivity issues

Fix: Ensure that your Wi-Fi network is stable and that your device is within range of the router. Restart your router and the Harmony hub to refr... ⇲
 
Syncing issue

Harmony fails to sync with hub

Fix: Try restarting both the Harmony hub and your smartphone. This can often resolve temporary syncing issues. After restarting, attempt to sync... ⇲

Settings do not transfer between devices

Fix: Manually document your settings on one device before switching to another. This way, you can replicate the settings on the new device. OR... ⇲

Activities can get out of sync

Fix: Regularly check the status of your activities in the app and manually sync them if needed. This can help keep everything aligned. OR Cons... ⇲

No option to cancel sync process

Fix: If you find yourself needing to cancel a sync, try force-closing the app and restarting it. This can sometimes interrupt the process. OR... ⇲
 
Bugs issue

Inconsistent activity execution

Fix: Review the activity settings in the app to ensure that all devices are correctly configured and assigned to the activity. Make adjustments a... ⇲
 
UI issue

Poorly designed interface

Fix: Provide feedback to yourself by noting which parts of the interface are confusing. This can help you develop a mental map of the app and imp... ⇲

Difficult to add or edit devices

Fix: Follow the app's step-by-step guide for adding devices carefully. Make sure to have the correct model numbers and follow the prompts closely... ⇲

Typos in the UI

Fix: Take note of any typos you encounter and document them. This can help you navigate the app more effectively despite the errors. OR If the... ⇲

Inability to control multiple activities simultaneously

Fix: Consider creating a single activity that combines the functions of the multiple activities you want to control. This can help streamline con... ⇲
 
Customization issue

Limited customization options

Fix: Explore the settings thoroughly to see if there are hidden customization options. Sometimes, features are not immediately visible and requir... ⇲
 
Crashes issue

Harmony crashes frequently

Fix: Ensure that your device has enough storage space available. Clear cache and unnecessary files to free up space, which can help improve app s... ⇲
 
Support issue

No manual or clear support

Fix: Search for online forums or user communities where other users share tips and solutions. These can be valuable resources for troubleshooting... ⇲
 
Freezing issue

Unresponsive after deleting devices

Fix: If the app becomes unresponsive, try force-closing the app and restarting it. This can often resolve temporary glitches. OR If the proble... ⇲
 
Slow issue

Slow performance

Fix: Close any unnecessary apps running in the background on your device to free up resources and improve performance. OR Check for updates fo... ⇲
 
Compatibility issue

Limited support for certain devices

Fix: Check the compatibility list on the Harmony website to confirm if your devices are supported. If they are not, consider alternative devices... ⇲
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 what users are saying
Bad experience
75.3%

Good experience
18.6%

Neutral
6.1%

~ from our NLP analysis of 2,397 combined software ratings.

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 Private Data Harmony collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info