fix problems on DentalMonitoring [iphone]

—— Run into issues on DentalMonitoring? Get help pending when official support gets back to you!

DentalMonitoring

Info:

company: Dental Monitoring

: https://dental-monitoring.com/patient/

: dental-monitoring.com

Chat with our AI-based DentalMonitoring Support

🛠️ Common DentalMonitoring Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

DentalMonitoring freezes during scans

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. 2.... ⇲

Scans take too long to upload

Fix: 1. Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. 2. Try uploading sca... ⇲

Notifications issue

Notifications are inconsistent

Fix: 1. Go to Settings > Notifications > DentalMonitoring and ensure that notifications are enabled. Check that the alert style is set to 'Banner... ⇲

Customization issue

Cannot change scan dates

Fix: 1. Check if the app has a specific section for managing scan dates. Look for a 'Schedule' or 'Appointments' tab. 2. If you cannot find an op... ⇲

Updates issue

DentalMonitoring lacks user-friendly features after updates

Fix: 1. Familiarize yourself with the new layout by exploring the app's menus and settings. Look for a 'Help' or 'Tutorial' section that may guid... ⇲

Morphing function does not update

Fix: 1. Ensure that you are using the latest version of the app. Go to the App Store and check for updates. 2. Restart the app after making any c... ⇲

Bugs issue

Scans randomly delete

Fix: 1. Regularly back up your scans if the app allows it. Check for a backup option in the app settings. 2. Ensure that you have enough storage... ⇲

Permissions issue

Requires notifications to be enabled

Fix: 1. Go to Settings > Notifications > DentalMonitoring and enable notifications. Make sure to allow sounds and badges as well. 2. If you prefe... ⇲

Messages issue

Condescending AI messages for misalignment

Fix: 1. If the AI messages are bothersome, check if there is an option in the app settings to adjust the tone or type of messages you receive. 2.... ⇲

Redundant issue

Redundant scanning process

Fix: 1. Review the scanning instructions provided in the app to ensure you are following the most efficient process. 2. If the app allows, check... ⇲

Communication issue

Limited communication options

Fix: 1. Explore the app for any available messaging or chat features that may allow you to communicate with your orthodontist. 2. If the app does... ⇲

Slow issue

Slow response time from orthodontist

Fix: 1. Set clear expectations with your orthodontist regarding response times. If possible, ask them to confirm when they will be available to r... ⇲

UI issue

Difficulties with scan box size

Fix: 1. Ensure that you are using the correct scan box size as recommended by the app. Check the app's guidelines for the appropriate dimensions.... ⇲

Lack of clear before and after labeling

Fix: 1. Manually label your scans by taking notes or using a photo editing app to add text to your images. 2. Check if the app has an option to a... ⇲

Inability to retake bad scans immediately

Fix: 1. If you notice a bad scan, check if there is an option to delete or replace it in the app. 2. If immediate retaking is not possible, plan... ⇲

Compatibility issue

Requires old phone for scanning due to compatibility issues

Fix: 1. Check if the app has a compatibility list on its website or in the app store description to confirm which devices are supported. 2. If yo... ⇲