fix problems on AHL [iphone]

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AHL
Info:
company: American Hockey League Inc
: http://support.hockeytech.com/
: www.hockeytech.com
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Notifications issue

Delayed notifications for live game action

Fix: 1. Check your notification settings by going to Settings > Notifications > AHL and ensure that notifications are enabled. 2. Make sure your... ⇲
 
Video issue

Poor video controls in AHL TV

Fix: 1. Familiarize yourself with the video controls by tapping on the screen while a video is playing to bring up the controls. 2. If controls a... ⇲
 
UI issue

No landscape mode for iPad

Fix: 1. Check if the app supports landscape mode by rotating your iPad. If it does not automatically switch, try closing and reopening the app. 2... ⇲

Clunky user interface

Fix: 1. Familiarize yourself with the layout by exploring each section of the app. 2. Use the search function to quickly find specific content in... ⇲

Difficult navigation with too many clicks

Fix: 1. Create a mental map of the app's layout to streamline your navigation. 2. Use bookmarks or favorites if the app allows you to save freque... ⇲

Confusing instructions for connecting to TV

Fix: 1. Refer to the app's help section for detailed instructions on connecting to TV. 2. Search online for video tutorials that demonstrate the... ⇲
 
Customization issue

Inability to hide past game scores

Fix: 1. Check the app settings for any options related to score visibility or game history. 2. If no option exists, consider using a workaround b... ⇲

Limited filtering options for stats

Fix: 1. Explore all available filters in the stats section to ensure you are utilizing all options. 2. If filtering is limited, consider using ex... ⇲

No option for specific team schedules

Fix: 1. Check the app's settings or schedule section for any filtering options that may allow you to view specific team schedules. 2. If unavaila... ⇲
 
Loading issue

Splash screen required to enter app

Fix: 1. Allow the app to load fully before interacting with it. 2. If the splash screen is excessively long, try uninstalling and reinstalling th... ⇲
 
Camera issue

Inconsistent camera angles during games

Fix: 1. Check if there are options within the app to change camera angles or views during the stream. 2. If the issue persists, try restarting th... ⇲
 
Audio issue

Audio quality issues

Fix: 1. Check your device's volume settings and ensure that the app is not muted. 2. Restart the app and your device to reset audio settings. 3.... ⇲
 
Freezing issue

AHL locks up frequently

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Close other apps running in the background to free up memory. 3. Restart the... ⇲
 
Screen issue

Blank screen upon opening app

Fix: 1. Restart the app by closing it completely and reopening it. 2. Restart your device to clear any temporary issues. 3. Check for app updates... ⇲
 
Payments issue

High prices in AHL store

Fix: 1. Look for sales or promotions within the app or on the AHL website. 2. Consider waiting for seasonal sales or special events that may offe... ⇲
 
Support issue

Poor customer service response

Fix: 1. Check the app for any FAQs or help sections that may address your concerns. 2. Use the app's support features to submit your inquiries, e... ⇲
 
Network issue

Streaming quality issues

Fix: 1. Ensure you have a stable internet connection, preferably Wi-Fi, for streaming. 2. Lower the video quality settings within the app if avai... ⇲
 
Compatibility issue

No Chromecast support

Fix: 1. Use an HDMI cable to connect your device directly to the TV as a workaround. 2. Explore alternative streaming devices that support the ap... ⇲

Inability to watch on TV easily

Fix: 1. Use an HDMI cable to connect your iPhone to the TV for a direct connection. 2. Explore using AirPlay if you have an Apple TV or compatibl... ⇲

AHL not optimized for newer devices

Fix: 1. Ensure your device is running the latest iOS version, as updates may improve compatibility. 2. Check for app updates in the App Store to... ⇲
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Bad experience
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Good experience
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Neutral
9.3%

~ from our NLP analysis of 182 combined software ratings.

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