—— Run into issues on Flexible Benefits? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if you are using the correct login credentials for the app. Sometimes, apps require a different set of credentials than the website. I... ⇲
Fix: Make sure to keep a record of both sets of credentials. You can use a password manager to securely store and manage your passwords for both... ⇲
Fix: Double-check your username and password for typos. Ensure that Caps Lock is off and that you are entering the correct case-sensitive informa... ⇲
Fix: If the app does not allow you to reset your password, try using the website to reset your password instead. Look for a 'Forgot Password' lin... ⇲
Fix: Ensure that you are logging in with the correct email address or username associated with your account. Sometimes, users may have multiple a... ⇲
Fix: If the in-app support feature is not working, check the app's official website for support resources or FAQs that may help you troubleshoot... ⇲