fix problems on Crestron Home [iphone]

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—— Run into issues on Crestron Home? Get help pending when official support gets back to you!

Crestron Home
Info:
company: Crestron Electronics, Inc.
: https://www.crestron.com/en-US/Support
: www.crestron.com
Chat with our AI-based Crestron Home Support
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UI issue

UI dead ends and loops

Fix: If you encounter a dead end, try using the back button or gesture to return to the previous screen. Familiarize yourself with the navigation... ⇲

Navigation feels like a chore

Fix: Create shortcuts for frequently used features. If the app allows you to set favorites or shortcuts, use this feature to streamline your navi... ⇲

Lacks haptic feedback

Fix: While you cannot add haptic feedback to the app itself, you can enable haptic feedback for system-wide settings on your iPhone. Go to Settin... ⇲

Not intuitive

Fix: Spend some time exploring the app's features and settings. Familiarize yourself with the layout and available options. You can also look for... ⇲

Text size too large

Fix: Adjust the text size settings on your iPhone. Go to Settings > Display & Brightness > Text Size and adjust the slider to a smaller size. Thi... ⇲

Does not respect iPhone text size settings

Fix: Check if the app has its own text size settings within the app's settings menu. Some apps allow you to customize text size independently of... ⇲

Clunky interface

Fix: Try to simplify your usage by focusing on the most essential features. Create a list of the functions you use most often and prioritize thos... ⇲

Wasted space on pages

Fix: Look for options to hide or minimize unused widgets or sections within the app. This can help you make better use of the available screen sp... ⇲

Dated UI

Fix: While a UI update is not possible, you can customize the app's appearance by changing themes or color settings if the app allows it. This ca... ⇲
 
Bugs issue

Occasional reboot required

Fix: If the app frequently requires a reboot, try clearing the app's cache. Go to Settings > General > iPhone Storage, find Crestron Home, and se... ⇲

Thermostat control malfunction

Fix: Check the thermostat's connection to the app. Ensure that it is properly linked and that the app has permission to control it. You may need... ⇲

Blackout shade control issue

Fix: Verify that the blackout shades are compatible with Crestron Home. Check the manufacturer's instructions for any specific setup requirements... ⇲
 
Settings issue

Missing pool controls

Fix: Check if there are any updates available for the app that may include additional features like pool controls. Go to the App Store, tap on yo... ⇲

Missing garage door controls

Fix: Similar to pool controls, check for app updates that may add garage door control features. Keeping the app updated ensures you have the late... ⇲
 
Compatibility issue

Integration issues with security cameras

Fix: Ensure that your security cameras are compatible with Crestron Home. Check the manufacturer's website for integration guidelines and ensure... ⇲
 
Downloads issue

Error redirecting to download Smart Graphics App

Fix: Ensure that you have a stable internet connection when attempting to download the Smart Graphics App. If the error persists, try restarting... ⇲
 
Payments issue

Expensive compared to alternatives

Fix: Evaluate your usage of the app and determine if you are utilizing all its features. If not, consider whether a less expensive alternative mi... ⇲
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 what users are saying
Good experience
69.5%

Bad experience
25.6%

Neutral
4.9%

~ from our NLP analysis of 82 combined software ratings.

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 Private Data Crestron Home collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics