fix problems on Doctor Games [iphone]

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—— Run into issues on Doctor Games ? Get help pending when official support gets back to you!

Doctor Games for Kids!
Info:
company: Skidos Learning
: https://support.skidos.com/support/home
: www.skidos.com
Chat with our AI-based Doctor Games Support
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Gameplay issue

Time limit on free play

Fix: 1. Set a timer on your device to manage playtime effectively. This way, you can enjoy the free play within the limits without feeling rushed... ⇲

Limited gameplay for free users

Fix: 1. Maximize the use of free content by exploring all available games and features. 2. Engage with the app regularly to unlock any potential... ⇲
 
Payments issue

Subscription required for full access

Fix: 1. Review the app's features to determine which ones are essential for your child. Focus on using the free features effectively. 2. If you d... ⇲

Misleading free trial

Fix: 1. Carefully read the terms and conditions of the free trial before starting it. Take note of when the trial ends and when charges will begi... ⇲

High subscription cost

Fix: 1. Evaluate the features offered in the subscription and determine if they are worth the cost for your needs. 2. Look for any family plans o... ⇲

Inconsistent access to games despite subscription

Fix: 1. Log out and log back into your account to refresh your access. 2. Check for any app updates that may address access issues and install th... ⇲

Confusing payment structure

Fix: 1. Review the app's payment options in the settings or help section to understand the costs associated with subscriptions and in-app purchas... ⇲

No clear indication of costs before download

Fix: 1. Research the app online before downloading to find reviews that mention costs and subscription details. 2. Check the App Store descriptio... ⇲
 
Account issue

Difficulties with account recovery

Fix: 1. Use the 'Forgot Password' feature on the login screen to reset your password. Follow the prompts to receive a reset link via email. 2. En... ⇲
 
UI issue

Interactive elements poorly placed

Fix: 1. Provide feedback within the app regarding the placement of interactive elements. This may help improve future updates. 2. Encourage your... ⇲

Poor user interface for young children

Fix: 1. Guide your child through the app to help them understand how to navigate it. 2. Provide feedback within the app regarding the user interf... ⇲
 
Support issue

Inadequate customer support

Fix: 1. Check the app's FAQ section for common issues and solutions. This may provide immediate answers to your questions. 2. Use any available i... ⇲
 
Audio issue

Lack of sound in games

Fix: 1. Check the device's volume settings to ensure that the sound is turned up and not muted. 2. Go to the app's settings to see if there is an... ⇲
 
Registration issue

Requires email and account setup to play

Fix: 1. Create a dedicated email account for app registrations to keep your personal email separate. 2. Use a password manager to securely store... ⇲
 
Updates issue

Frequent app updates needed

Fix: 1. Enable automatic updates in your iPhone settings by going to Settings > App Store and toggling on 'App Updates'. 2. Regularly check the A... ⇲
 
Loading issue

Game loading issues

Fix: 1. Ensure you have a stable internet connection, as loading issues may stem from connectivity problems. 2. Restart the app and try loading t... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.4%

Neutral
10.7%

Bad experience
7.9%

~ from our NLP analysis of 20,583 combined software ratings.

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 Private Data Doctor Games collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. SKIDOS: GET 40+ LEARNING GAMES: $9.99 Family subscription: access all SKIDOS games
  2. SKIDOS: GET 40+ LEARNING GAMES: $64.99 Family subscription: access all SKIDOS games
  3. SKIDOS: 40+ LEARNING GAMES: $25.99 Family subscription: access all SKIDOS games
  4. SKIDOS Pass: Enjoy Full Access: $59.99 1K+ learning activities: games, tasks, shows!
  5. SKIDOS: GET 40+ LEARNING GAMES: $64.99 Family subscription: access all SKIDOS games
  6. SKIDOS: GET 40+ LEARNING GAMES: $44.99 Family subscription: access all SKIDOS games
  7. SKIDOS: GET 40+ LEARNING GAMES: $24.99 Family subscription: access all SKIDOS games
  8. SKIDOS: GET 40+ LEARNING GAMES: $51.99 Family subscription: access all SKIDOS games
  9. SKIDOS: GET 40+ LEARNING GAMES: $10.99 Family subscription: access all SKIDOS games
  10. SKIDOS: GET 40+ LEARNING GAMES: $9.99 Family subscription: access all SKIDOS games