fix problems on My Ba [iphone]

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—— Run into issues on My Ba? Get help pending when official support gets back to you!

My Baby Heart Rate Recorder
Info:
company: Jovana Djordjevic
: https://jodjo1984.wixsite.com/jodjosoft/contact
Chat with our AI-based My Ba Support
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Payments issue

Requires payment to save recordings

Fix: Consider using a voice recording app that is free to save audio files. You can record the heartbeat using the Baby Heart Rate Recorder and t... ⇲

Charge without authorization

Fix: Check your iPhone's subscription settings to see if you have inadvertently subscribed to a service. Go to Settings > [Your Name] > Subscript... ⇲
 
Ads issue

Ads are excessive

Fix: Look for an option within the app settings to purchase an ad-free version or a subscription that removes ads. This can enhance your user exp... ⇲
 
Bugs issue

May register false heartbeats

Fix: Ensure that you are placing the device correctly on the body. The best position is usually just above the pubic bone. Experiment with differ... ⇲
 
Compatibility issue

Limited effectiveness for early pregnancies

Fix: If you are in early pregnancy, consider using the app in conjunction with other methods of monitoring, such as regular check-ups with a heal... ⇲

Does not work for all users

Fix: If the app does not work for you, try using it with different body positions or angles. Some users may find success by lying down or adjusti... ⇲

Difficult to find heartbeat in certain body types

Fix: Experiment with different positions and angles when using the app. For some body types, the best position may be lying down or adjusting the... ⇲
 
Audio issue

Poor audio quality

Fix: Ensure that your iPhone's microphone is functioning properly. Test it by recording a voice memo and playing it back. If the audio is poor, c... ⇲
 
Updates issue

My Ba may not function as intended after updates

Fix: After an update, try restarting your iPhone to ensure that all changes take effect properly. This can resolve many issues that arise post-up... ⇲
 
Settings issue

Requires quiet environment for best results

Fix: If you are in a noisy environment, try to find a quieter space or use noise-canceling headphones to help isolate the sounds of the heartbeat... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.8%

Bad experience
17.6%

Neutral
4.6%

~ from our NLP analysis of 671 combined software ratings.

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 Private Data My Ba collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Get All - Save & Share, No Ads, Offline Access: $1.99 Enables user to save or share recorder heartbeat, no more ads in app, and offline access