fix problems on La Comer [iphone]

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—— Run into issues on La Comer? Get help pending when official support gets back to you!

La Comer
Info:
company: Comercial City Fresko, S. de R. L. de C. V
: http://www.lacomer.com.mx
: www.lacomer.com.mx
Chat with our AI-based La Comer Support
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Payments issue

Cannot process American credit card

Fix: 1. Verify card details: Double-check that the card number, expiration date, and CVV are entered correctly. Ensure that the billing address m... ⇲

Does not accept PayPal or certain credit cards

Fix: 1. Check payment settings: Ensure that your payment method is correctly set up in the app. Go to the payment section and verify your PayPal... ⇲
 
Compatibility issue

No English version available

Fix: 1. Change device language: Go to Settings > General > Language & Region. Change your iPhone language to English. This may prompt the app to... ⇲
 
Freezing issue

Infinite loop on app opening

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe up o... ⇲
 
Bugs issue

Orders are often incomplete

Fix: 1. Review your order before finalizing: Make sure to double-check your cart for any missing items before placing the order. This can help en... ⇲

Delivery is rarely on time

Fix: 1. Schedule deliveries in advance: When placing an order, select a delivery time that allows for potential delays. This can help manage expe... ⇲
 
Login issue

Cannot open session on latest version

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage > La Comer. Tap 'Offload App' to clear data without losing your account informa... ⇲
 
Updates issue

Error after last update

Fix: 1. Restart the app: Close the app completely and reopen it to see if the error persists. This can sometimes resolve temporary issues after a... ⇲
 
UI issue

Complicated to use

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. This can help reduce co... ⇲

Poor navigation logic

Fix: 1. Use the search function: Instead of navigating through categories, use the search bar to quickly find specific products. This can save ti... ⇲

No visibility of different prices by store

Fix: 1. Check store settings: Ensure that you have selected the correct store in the app settings to view accurate pricing information. OR 2.... ⇲

Overall poor user experience

Fix: 1. Provide feedback through the app: Use any available feedback options to share your experience and suggest improvements for future updates... ⇲
 
Permissions issue

La Comer does not allow ordering from a distance

Fix: 1. Check location settings: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sur... ⇲
 
Network issue

Internal server error during checkout

Fix: 1. Retry the checkout process: Sometimes, server errors are temporary. Wait a few minutes and try checking out again. OR 2. Clear app cac... ⇲
 
Crashes issue

Frequent app failures

Fix: 1. Update the app: Ensure you have the latest version of the app by checking the App Store for updates. Developers often release fixes for s... ⇲
 
Loading issue

Slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try moving closer to th... ⇲
 
Search issue

Difficult to search for products

Fix: 1. Use specific keywords: When searching for products, use specific terms or product names to narrow down results and improve search accurac... ⇲
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 what users are saying
Good experience
88.7%

Bad experience
6.6%

Neutral
4.6%

~ from our NLP analysis of 2,860 combined software ratings.

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 Private Data La Comer collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data