fix problems on 360Learning [iphone]

—— Run into issues on 360Learning? Get help pending when official support gets back to you!

360Learning

Info:

company: 360Learning

: https://support.360learning.com/hc/en-us/

: 360learning.com

Chat with our AI-based 360Learning Support

🛠️ Common 360Learning Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

360Learning crashes frequently

Fix: 1. Restart the App: Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping... ⇲

login issues with incorrect password

Fix: 1. Check Caps Lock: Ensure that Caps Lock is not enabled on your keyboard, as passwords are case-sensitive. 2. Use the Correct Email: Make... ⇲

Account issue

forgot password link not received

Fix: 1. Check Spam/Junk Folder: Sometimes, password reset emails can end up in the spam or junk folder. Check there to see if the email was misdi... ⇲

Bugs issue

courses reset to beginning

Fix: 1. Check for Updates: Ensure that the app is updated to the latest version, as updates may fix bugs related to course progress. 2. Log Out... ⇲

UI issue

minimal admin visibility

Fix: 1. Explore Settings: Check the app settings to see if there are options to enhance admin visibility or reporting features. Sometimes, these... ⇲

Downloads issue

new update prevents certificate downloads

Fix: 1. Restart the App: Close and reopen the app to see if this resolves the issue with downloading certificates. 2. Check for Updates: Ensure... ⇲

Registration issue

registration button unresponsive

Fix: 1. Restart the App: Close the app completely and reopen it to see if the button becomes responsive. 2. Check for Updates: Go to the App Sto... ⇲

Crashes issue

360Learning flashes and closes

Fix: 1. Restart the Device: Sometimes, simply restarting your iPhone can resolve app issues. Hold down the power button and slide to power off, t... ⇲

Updates issue

update prompts despite being updated

Fix: 1. Restart the App: Close the app completely and reopen it to see if the prompt disappears. 2. Check for Updates: Go to the App Store and c... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

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Neutral

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Bad experience

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~ from our NLP analysis of 4,703 combined software ratings.

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Private Data 360Learning collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics