fix problems on UNIQLO US [iphone]

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—— Run into issues on UNIQLO US? Get help pending when official support gets back to you!

UNIQLO US: Clothes Shopping
Info:
company: UNIQLO CO., LTD.
: https://faq-us.uniqlo.com/
: www.uniqlo.com
Chat with our AI-based UNIQLO US Support
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Login issue

Frequent logouts

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for UNIQLO, and check for updates. This can resolve bugs... ⇲
 
Slow issue

Slow loading times

Fix: Try connecting to a different Wi-Fi network or switch to mobile data to see if the loading times improve. Sometimes, network issues can caus... ⇲
 
Bugs issue

Inaccurate stock information

Fix: Check the stock status directly on the UNIQLO website or call the store to confirm availability before making a trip. OR If you find disc... ⇲

Inconsistent app performance

Fix: Regularly update the app to the latest version to benefit from performance improvements and bug fixes. OR Restart your device to clear te... ⇲
 
Payments issue

Coupon issues

Fix: Double-check the terms and conditions of the coupon to ensure it applies to your items. Some coupons may have restrictions. OR Try enteri... ⇲

Difficult checkout process

Fix: Ensure that all your payment and shipping information is correctly entered in your account settings before starting the checkout process to... ⇲

Missing gift card functionality

Fix: Keep your gift card information handy and use it during checkout on the mobile website if the app does not support it. OR Check if the ap... ⇲
 
Camera issue

No barcode scanner

Fix: As a workaround, you can use a third-party barcode scanner app available in the App Store to scan items and check prices or availability.... ⇲
 
Search issue

No store locator

Fix: Visit the UNIQLO website on your mobile browser to use the store locator feature, which may not be available in the app. OR Use Google Ma... ⇲
 
Glitches issue

Glitchy mobile website

Fix: Clear your browser cache by going to Settings > Safari > Clear History and Website Data. This can help resolve loading issues. OR Try acc... ⇲
 
Settings issue

Limited return policy

Fix: Familiarize yourself with the return policy by checking the UNIQLO website or app. Plan your purchases accordingly to avoid issues. OR If... ⇲
 
Notifications issue

Excessive notifications

Fix: Adjust your notification settings by going to Settings > Notifications > UNIQLO and customize which notifications you want to receive. OR... ⇲
 
Feedback issue

No feedback option

Fix: Use social media platforms to share your feedback publicly, as companies often monitor these channels for customer input. OR Keep a perso... ⇲
 
Ads issue

Unclear promotions

Fix: Check the promotions section on the UNIQLO website or app regularly to stay updated on current offers and their terms. OR Follow UNIQLO o... ⇲
 
UI issue

Lack of wishlist access

Fix: Use the cart feature as a temporary wishlist by adding items you are interested in purchasing later. OR Take screenshots of items you wan... ⇲
 
Updates issue

Poor inventory updates

Fix: Check back frequently for updates on stock, as inventory can change rapidly, especially during sales. OR Consider signing up for notifica... ⇲
 
Compatibility issue

Redirects to mobile site

Fix: Try accessing the app directly from your home screen instead of through links to avoid being redirected to the mobile site. OR If you pre... ⇲
 
Support issue

Unresponsive customer service

Fix: Utilize the FAQ section on the UNIQLO website for common issues, which may provide quicker answers than waiting for customer service. OR... ⇲
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 what users are saying
Good experience
94.7%

Bad experience
3.2%

Neutral
2.2%

~ from our NLP analysis of 97,084 combined software ratings.

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 Private Data UNIQLO US collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics