fix problems on UNDOK [iphone]

—— Run into issues on UNDOK? Get help pending when official support gets back to you!

UNDOK

Info:

company: Frontier Smart Technologies Ltd

: http://www.undok.net

: www.undok.net

Chat with our AI-based UNDOK Support

🛠️ Common UNDOK Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

UNDOK crashes occasionally

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲

WiFi connection drops during station search

Fix: 1. Ensure your WiFi network is stable. Check if other devices are connected and functioning properly. If not, restart your router. 2. Move... ⇲

Network issue

UNDOK fails to recognize radio on the same network

Fix: 1. Ensure that both your iPhone and the radio are connected to the same WiFi network. Check the network settings on both devices. 2. Restar... ⇲

Inconsistent Alexa connection

Fix: 1. Ensure that your Alexa device is connected to the same WiFi network as your iPhone and the UNDOK app. 2. Restart both the Alexa device a... ⇲

Support issue

Limited customer support availability

Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. Look for a 'Help' or 'Support' option within the a... ⇲

Updates issue

UNDOK does not work after iOS updates

Fix: 1. After an iOS update, restart your iPhone to refresh the system. 2. Check for updates to the UNDOK app in the App Store. Sometimes app de... ⇲

Difficult setup process after updates

Fix: 1. Before updating, take screenshots of your current settings and configurations. This will help you restore your setup after the update. 2... ⇲

UI issue

Menus reset to the beginning after leaving the app

Fix: 1. Check if there is an option in the app settings to save your last position or state. If available, enable it. 2. Ensure that the app is... ⇲

Installation issue

UNDOK requires frequent reinstallation

Fix: 1. Check your iPhone's storage space. Go to Settings > General > iPhone Storage and ensure you have enough free space. If storage is low, de... ⇲