fix problems on Simple Secret Santa Generator [iphone]

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—— Run into issues on Simple Secret Santa Generator? Get help pending when official support gets back to you!

Simple Secret Santa Generator
Info:
company: Dito Technologies LLC
: https://app.secretsanta.link/#/feedback
: www.secretsanta.link
Chat with our AI-based Simple Secret Santa Generator Support
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UI issue

Confusing user interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout. Try to identify where key features a... ⇲
 
Bugs issue

Wish list feature pulls incorrect items

Fix: 1. Verify input data: Check the items you have entered in the wish list feature. Ensure that all items are correctly spelled and formatted.... ⇲

Incorrect dates displayed

Fix: 1. Check device date and time settings: Go to your iPhone's Settings > General > Date & Time. Ensure that 'Set Automatically' is enabled. If... ⇲

Multiple users receiving the same assignment

Fix: 1. Review participant list: Before generating assignments, double-check the participant list to ensure that no duplicates are present. Remov... ⇲
 
Features issue

Inability to reuse prior lists

Fix: 1. Save lists manually: After generating a list, take a screenshot or copy the list to a note-taking app for future reference. This way, you... ⇲

Limited functionality without premium subscription

Fix: 1. Explore free features: Familiarize yourself with the free features available in the app. Often, there are still useful functionalities th... ⇲
 
Customization issue

No option to avoid pairing with specific individuals

Fix: 1. Manually adjust pairings: After generating the pairings, review them and manually adjust any pairings you want to change. This may requir... ⇲
 
Messages issue

Text messages not delivered

Fix: 1. Check network connection: Ensure that your iPhone has a stable internet connection. If you are using cellular data, try switching to Wi-F... ⇲

Inability to resend messages

Fix: 1. Copy and paste messages: If you need to resend a message, manually copy the text from the original message and paste it into a new messag... ⇲
 
Support issue

No response from support

Fix: 1. Check FAQs or help sections: Look for any frequently asked questions or help sections within the app that may address your issue without... ⇲
 
Payments issue

Subscription fees not disclosed upfront

Fix: 1. Review app description: Check the app's description in the App Store for any mention of subscription fees or in-app purchases. This infor... ⇲
 
Account issue

Issues with adding participants

Fix: 1. Check input format: Ensure that you are entering participant information in the correct format. For example, if the app requires email ad... ⇲
 
Crashes issue

Simple Secret Santa Generator crashes during use

Fix: 1. Update the app: Ensure that you are using the latest version of the app, as updates often fix stability issues. Go to the App Store and c... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.3%

Bad experience
10.7%

Neutral
3.0%

~ from our NLP analysis of 1,492 combined software ratings.

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Portable Inventory

 Private Data Simple Secret Santa Generator collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics