—— Run into issues on Big Island Revealed Drive Tour? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To mitigate audio cut-offs in low signal areas, consider downloading the audio files for the specific tour routes you plan to take. Check if... ⇲
Fix: Check the app settings to see if there is an option to download specific tours or segments. If available, select the tours you want to downl... ⇲
Fix: To improve cue timing, ensure that your device's GPS settings are optimized. Go to Settings > Privacy > Location Services and make sure that... ⇲
Fix: First, check the volume settings on your device and ensure that the app is not muted. You can also try toggling the mute switch on your iPho... ⇲
Fix: To maximize functionality without a constant internet connection, download all necessary audio files and maps while connected to Wi-Fi befor... ⇲
Fix: If the app freezes, try force-closing it by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the... ⇲
Fix: Explore the app's features to see if there are any additional content options available for non-driving scenarios. Some apps may have hidden... ⇲