fix problems on High Point Market App [iphone]

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—— Run into issues on High Point Market App? Get help pending when official support gets back to you!

High Point Market App
Info:
company: High Point Market Authority
: http://www.highpointmarket.org/support
: www.highpointmarket.org
Chat with our AI-based High Point Market App Support
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Bugs issue

Unable to add time to appointments

Fix: Ensure that you are following the correct procedure to add time to appointments. Look for a '+' icon or an 'Edit' option next to the appoint... ⇲

Inability to save vendor list

Fix: Make sure you are following the correct steps to save the vendor list. Look for a 'Save' button or option after selecting vendors. If it’s n... ⇲
 
Crashes issue

High Point Market App glitches and shuts down

Fix: First, ensure that your iPhone is updated to the latest iOS version. Then, try uninstalling and reinstalling the High Point Market App to cl... ⇲

High Point Market App frequently crashes

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check. If storage is low, delete un... ⇲
 
Data issue

Data lost after reloading app

Fix: Before reloading the app, make sure to save any important data or notes externally, such as in a notes app or email. This way, you can re-en... ⇲
 
UI issue

Map not displaying showrooms

Fix: Ensure that your device's location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure the High Poi... ⇲
 
Syncing issue

Favorites erased upon reopening app

Fix: Check if there is a 'Save' or 'Sync' option for your favorites before closing the app. If available, use this feature to ensure your favorit... ⇲

Favorited events do not save

Fix: Make sure to confirm that you are saving the events correctly by looking for a confirmation message or icon after favoriting an event. If no... ⇲

Schedule disappears after adding vendors

Fix: Before adding vendors, take a screenshot of your current schedule to ensure you have a record of it. This way, you can manually re-add any m... ⇲
 
Account issue

Account deletion button not functional

Fix: If the account deletion button is not working, try logging out of the app instead. This may serve as a temporary solution until the button i... ⇲
 
Support issue

404 error on support link

Fix: If you encounter a 404 error, try accessing the support link from a different browser or device to see if the issue persists. Sometimes, the... ⇲
 
Login issue

Login issues with no password reset emails

Fix: Double-check your spam or junk email folder for the password reset email. Sometimes, these emails can be filtered incorrectly. OR If you... ⇲
 
Search issue

Cannot locate exhibitors on map

Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and check that the app has permissi... ⇲
 
Loading issue

High Point Market App fails to open at market

Fix: Ensure that your device is fully charged and has enough storage space. Restart your iPhone to clear any temporary glitches that may prevent... ⇲
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 what users are saying
Bad experience
51.4%

Good experience
37.8%

Neutral
10.8%

~ from our NLP analysis of 37 combined software ratings.

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 Private Data High Point Market App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics