fix problems on SongbookPro [iphone]

—— Run into issues on SongbookPro? Get help pending when official support gets back to you!

SongbookPro - Digital Songbook

Info:

company: Jonathan Salmon

: https://songbook-pro.com

Chat with our AI-based SongbookPro Support

🛠️ Common SongbookPro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Minor bugs with known chords function

Fix: Check for updates in the App Store. Developers often release updates to fix bugs. Go to the App Store, tap on your profile icon, and scroll... ⇲

Ergonomic issues with chord editing

Fix: Adjust your editing technique. Use a stylus for more precision when editing chords, which can help with ergonomic issues. If you don’t have... ⇲

UI issue

Auto scroll starts immediately upon opening a song

Fix: Disable auto scroll in the settings. Open SongbookPro, go to 'Settings', find the 'Auto Scroll' option, and toggle it off. This will prevent... ⇲

Editing setup is not intuitive

Fix: Familiarize yourself with the app's user guide or help section. This can provide insights into the editing setup and how to navigate it more... ⇲

Syncing issue

Links to backing tracks can be lost

Fix: Regularly back up your song data. Use the export feature to save your songs and their associated files to a cloud service or your device. Th... ⇲

Inconsistent display between app and Songbook Manager

Fix: Ensure both the app and Songbook Manager are updated to the latest version. Check for updates in the App Store for the app and the correspon... ⇲

Customization issue

Difficulty in organizing setlists

Fix: Use folders or categories to group songs. Create different folders for various types of performances or events to make it easier to find and... ⇲

Limited customization for drawing tool thickness

Fix: Explore the settings for drawing tools. Sometimes, there may be hidden options for customization that are not immediately visible. OR Con... ⇲

Bugs issue

Eraser tool does not always work

Fix: Check if the eraser tool is selected properly. Sometimes, it may not be activated, so ensure you have selected it before trying to erase.... ⇲

Metronome functionality issues

Fix: Restart the app to reset the metronome. Close SongbookPro completely and reopen it to see if the metronome starts functioning properly. OR... ⇲

User submissions may vary in accuracy

Fix: Cross-reference user submissions with official sources or trusted websites to verify accuracy before using them in your performances. OR... ⇲

Updates issue

Backing tracks need to be re-linked after updates

Fix: Create a backup of your backing tracks before updating the app. This way, you can easily re-link them if needed after an update. OR Keep... ⇲

Downloads issue

No batch download capability for multiple songs

Fix: Download songs individually but keep a list of your favorites for quick access. This can help streamline the process even without batch down... ⇲

Crashes issue

SongbookPro can shut down with large files

Fix: Try breaking large files into smaller sections. If possible, split your songs into parts to reduce the file size and prevent crashes. OR... ⇲

Account issue

No access to account on multiple devices

Fix: Use the same Apple ID on all devices to ensure that your purchases and data sync across devices. Check your Apple ID settings to confirm thi... ⇲

Compatibility issue

Bluetooth page turner compatibility issues

Fix: Ensure that your Bluetooth page turner is fully charged and in pairing mode. Refer to the device's manual for specific pairing instructions.... ⇲