fix problems on Oilbrush [iphone]

—— Run into issues on Oilbrush? Get help pending when official support gets back to you!

Oilbrush: Oil Painting Photos

Info:

company: Digital Masterpieces GmbH

: https://www.digitalmasterpieces.com/support

: digitalmasterpieces.com

Chat with our AI-based Oilbrush Support

🛠️ Common Oilbrush Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

watermark on paid subscription

Fix: Ensure that you are logged into the correct account that has the paid subscription. Go to the app settings and check your subscription statu... ⇲

restore purchases feature not working

Fix: First, ensure that you are connected to the internet. Then, go to the app settings and look for the 'Restore Purchases' option. Tap it and w... ⇲

Customization issue

default vignette on new images

Fix: To remove the default vignette effect, go to the app settings and look for an option related to default image settings or effects. Disable t... ⇲

no option to save custom presets

Fix: Check the app's editing tools to see if there is an option to save your current settings as a preset. If this feature is not available, cons... ⇲

UI issue

difficult to edit in certain spots

Fix: Try zooming in on the specific area you want to edit. Most editing apps allow you to pinch to zoom, which can make it easier to work on deta... ⇲

cannot check multiple photos to order at once

Fix: Check if there is an option in the app to select multiple photos for ordering. If not, you may need to order them one at a time. Keep a list... ⇲

Updates issue

new update causes photos to turn green

Fix: Try clearing the app's cache by going to the app settings and looking for an option to clear cache or reset settings. This can sometimes res... ⇲

Freezing issue

Oilbrush frozen and will not open

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Oilbrush app off the... ⇲

Compatibility issue

Oilbrush no longer opens JPG images

Fix: Check if the JPG images are corrupted by trying to open them in another app. If they open elsewhere, try reinstalling the Oilbrush app to se... ⇲

Crashes issue

Oilbrush stopped working after one month

Fix: Check if your subscription is still active. Go to the App Store, tap on your profile picture, and check your subscriptions. If it has expire... ⇲