fix problems on MDClaim+ [iphone]

—— Run into issues on MDClaim+? Get help pending when official support gets back to you!

MDClaim+

Info:

company: MD Cloud Practice Solutions

: https://mdcloudps.com/#contact

: mdcloudps.com

Chat with our AI-based MDClaim+ Support

🛠️ Common MDClaim+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Very slow response time

Fix: 1. Close unnecessary background applications: Double-click the home button to view all open apps and swipe up on those you don't need. This... ⇲

Graphics are not streamlined

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and try changing the display settings to see if it improves the graphics q... ⇲

Camera issue

Grey box appears when taking pictures

Fix: 1. Check camera permissions: Go to Settings > Privacy > Camera and ensure MDClaim+ has permission to access the camera. 2. Restart the app:... ⇲

Difficult to capture multiple pictures

Fix: 1. Use burst mode: If your iPhone supports it, use burst mode to capture multiple images quickly by holding down the shutter button. 2. Take... ⇲

Updates issue

No improvement over the original app

Fix: 1. Explore new features: Check the app's update notes in the App Store to understand what has changed. Sometimes improvements are subtle and... ⇲

Settings issue

Requires resetting both start and end dates

Fix: 1. Use a calendar app: Instead of resetting dates in MDClaim+, use your iPhone's calendar to track dates and manually input them when needed... ⇲

End date must be changed before start date

Fix: 1. Document your process: Keep a note of the order in which you need to change dates to avoid confusion. 2. Use a workaround: If possible, s... ⇲

UI issue

Too many confirmatory steps

Fix: 1. Familiarize yourself with the app: Spend some time learning the app's workflow to anticipate steps and reduce hesitation. 2. Use shortcut... ⇲

Extra step for ticket corrections

Fix: 1. Create a checklist: Maintain a checklist of common corrections to streamline the process. 2. Use templates: If applicable, create templat... ⇲

Inconsistent yes/no prompt placements

Fix: 1. Take notes: Keep a note of where prompts typically appear to help you anticipate their location. 2. Familiarize with the app: Spend time... ⇲

Disorganized selection order

Fix: 1. Create a workflow: Document the order in which you typically make selections to streamline your process. 2. Use templates: If applicable,... ⇲

Extra pull down menus and pop-up windows

Fix: 1. Limit distractions: Close other apps and notifications to focus on the task at hand. 2. Document your workflow: Create a guide for yourse... ⇲

Confusing and busy interface

Fix: 1. Take time to explore: Spend time navigating the app to familiarize yourself with its layout and features. 2. Create a guide: Document the... ⇲

Cartoonish and annoying icons

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and try changing the display settings to see if it improves the visual exp... ⇲

Cluttered and nonfunctional design

Fix: 1. Familiarize with the app: Spend time navigating the app to understand its layout and features better. 2. Create a guide: Document the mai... ⇲

Slow issue

Lag when selecting boxes or entering data

Fix: 1. Close other apps: Ensure no other apps are running in the background that could be consuming resources. 2. Restart your iPhone: This can... ⇲

Excessive and sluggish interface

Fix: 1. Clear app cache: Offload the app to clear any accumulated data that may be slowing it down. 2. Restart the app: Close and reopen MDClaim+... ⇲

Drop down menus slow data input

Fix: 1. Use keyboard shortcuts: If available, use keyboard shortcuts to navigate instead of relying on drop-down menus. 2. Familiarize with the a... ⇲

Slows down workflow

Fix: 1. Create a checklist: Maintain a checklist of tasks to streamline your workflow and minimize unnecessary steps. 2. Use templates: If applic... ⇲

Uploads issue

Uploading images is slow

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection, as slow uploads can be due to connectivity issues.... ⇲

Compatibility issue

Toggle between old and new version doesn't work

Fix: 1. Restart the app: Close MDClaim+ completely and reopen it to reset the toggle functionality. 2. Check for updates: Ensure you have the lat... ⇲

Crashes issue

Frequent crashes

Fix: 1. Restart your iPhone: This can help clear temporary issues affecting app stability. 2. Clear app cache: Offload the app to clear any accum... ⇲

Bugs issue

Data can be deleted spontaneously

Fix: 1. Regularly back up data: Use iCloud or iTunes to back up your data regularly to prevent loss. 2. Document important data: Keep a separate... ⇲

Freezing issue

Unstable and freezes

Fix: 1. Restart your iPhone: This can help clear temporary issues affecting app stability. 2. Clear app cache: Offload the app to clear any accum... ⇲