—— Run into issues on 光奔跑吧? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that your iPhone's Bluetooth is turned on. Go to Settings > Bluetooth and toggle it on if it's off. 2. Restart the app by closing... ⇲
Fix: 1. Ensure that your iPhone is not going into low power mode, which can affect app performance. Go to Settings > Battery and check if Low Pow... ⇲
Fix: 1. Ensure that the RGB lights are powered on and within range of your iPhone. 2. Restart the RGB lights if possible. This can often help in... ⇲
Fix: 1. Explore all the settings and options within the app to ensure you are utilizing all available features. Sometimes, features may be hidden... ⇲
Fix: 1. Check the app settings to see if there is an option to enable pattern creation or favorites. Sometimes these features are hidden in advan... ⇲
Fix: 1. Ensure that the RGB lights are properly calibrated. Refer to the user manual for calibration instructions. 2. Check if the app has a cali... ⇲
Fix: 1. Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. If storage is low,... ⇲
Fix: 1. Familiarize yourself with the app by exploring all menus and options. Sometimes, the layout may seem confusing at first but can be naviga... ⇲
Fix: 1. If you have access to an Android device, consider using a different app that is compatible with Android for controlling your RGB lights.... ⇲
Fix: 1. Check your iPhone's background app refresh settings. Go to Settings > General > Background App Refresh and ensure it is enabled for the a... ⇲