fix problems on Minha Oi [iphone]

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—— Run into issues on Minha Oi? Get help pending when official support gets back to you!

Minha Oi - Conta, 2 Via e Mais
Info:
company: Oi S.A.
: https://tahto.chat.blip.ai/?appKey=cm91dGVyaW5zdGF0YWh0b29pOjUzNTE5NTY5LWMyMDEtNDgyZC1iOGJkLWRmZjMwN2JjNTUzZQ==
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Account issue

Cannot access invoices

Fix: 1. Refresh the app: Close the app completely and reopen it. This can help refresh the data and allow access to invoices. 2. Check your accou... ⇲
 
Settings issue

Cannot change minutes

Fix: 1. Check your plan: Ensure that your current plan allows for changes to minutes. Review your plan details in the app or on the website. 2. R... ⇲
 
Crashes issue

Minha Oi crashes and closes

Fix: 1. Update the app: Go to the App Store, search for 'Minha Oi', and check if there is an update available. Updating can fix bugs that cause c... ⇲
 
Network issue

Error accessing server

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if... ⇲

Inconsistent data consumption

Fix: 1. Monitor data usage: Go to Settings > Cellular and check your data usage for the app. Compare it with the app's reported usage to identify... ⇲
 
Payments issue

Cannot add new cards for recharge

Fix: 1. Check card details: Ensure that the card information you are entering is correct, including the card number, expiration date, and CVV. 2.... ⇲
 
Messages issue

Minha Oi lacks message count feature

Fix: 1. Use alternative methods: While the app may not have a message count feature, you can check your message count through your mobile carrier... ⇲
 
UI issue

UI needs urgent improvement

Fix: 1. Familiarize yourself with the current UI: Spend some time exploring the app to understand its layout and features better, which may help... ⇲
 
Bugs issue

Minha Oi does not work at night

Fix: 1. Check for scheduled maintenance: Sometimes, apps undergo maintenance during off-peak hours. Check the app's official website or social me... ⇲

Minha Oi shows error messages frequently

Fix: 1. Update the app: Go to the App Store, search for 'Minha Oi', and check if there is an update available. Updating can fix bugs that cause f... ⇲
 
Compatibility issue

Minha Oi is completely useless for some users

Fix: 1. Identify specific issues: Encourage users to identify specific problems they are facing with the app and try the solutions provided for t... ⇲
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 what users are saying
Good experience
90.2%

Neutral
5.5%

Bad experience
4.3%

~ from our NLP analysis of 470 combined software ratings.

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 Private Data Minha Oi collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics