fix problems on VivaCut [iphone]

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—— Run into issues on VivaCut? Get help pending when official support gets back to you!

VivaCut - Effect Video Editor
Info:
company: Hangzhou Quwei Technology Co., Ltd
: https://vivacut.com
: vivacut.com
Chat with our AI-based VivaCut Support
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Slow issue

lag while editing

Fix: 1. Reduce the video resolution in the app settings if available. Lower resolution can help improve performance. 2. Ensure that your device... ⇲
 
Freezing issue

export process freezes

Fix: 1. Ensure you have a stable internet connection if the export requires it. 2. Try exporting the video in a lower resolution or quality to s... ⇲
 
Customization issue

limited free transitions

Fix: 1. Explore the app for any promotional offers or trials that may allow access to more transitions temporarily. 2. Consider using creative e... ⇲
 
Payments issue

high subscription cost

Fix: 1. Evaluate your editing needs and see if the free version meets them. If not, consider using the app for specific projects and canceling th... ⇲
 
Ads issue

inappropriate ads

Fix: 1. Check if there is an option to upgrade to an ad-free version of the app. 2. Use the app in a private or restricted mode if available, wh... ⇲

excessive ads

Fix: 1. Look for an option to upgrade to a premium version of the app that may reduce or eliminate ads. 2. Use the app during off-peak hours whe... ⇲
 
Glitches issue

glitches when using templates

Fix: 1. Ensure that you are using the latest version of the app, as updates often fix bugs. 2. Try using different templates to see if the issue... ⇲
 
Audio issue

audio issues during editing

Fix: 1. Check the audio settings within the app to ensure they are configured correctly. 2. Try using different audio files to see if the issue... ⇲
 
Support issue

poor customer support

Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Look for user forums or community groups where you can ask quest... ⇲
 
Syncing issue

VivaCut does not save progress

Fix: 1. Regularly save your project manually if the app allows it. Look for a save option in the menu. 2. Check your device's storage settings t... ⇲
 
Video issue

video playback issues

Fix: 1. Ensure that the video file format is supported by the app. Convert the video to a compatible format if necessary. 2. Restart the app and... ⇲
 
Updates issue

new time limit after update

Fix: 1. Check the app settings to see if there is an option to adjust the time limit or if there are any workarounds available. 2. If the time l... ⇲
 
UI issue

pictures not displaying correctly

Fix: 1. Ensure that the images are in a supported format (JPEG, PNG, etc.). Convert images if necessary. 2. Restart the app and try re-importing... ⇲
 
Screen issue

black screen on edits

Fix: 1. Restart the app and try to open the project again. 2. Check for any updates to the app that may fix display issues. 3. Clear the app's... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.7%

Bad experience
8.7%

Neutral
3.6%

~ from our NLP analysis of 216,064 combined software ratings.

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 Private Data VivaCut collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Pro Yearly: $45.99 Access to all Pro features in VivaCut
  2. VivaCut Pro Yearly: $45.99 Access to all Pro features in VivaCut
  3. Pro Monthly: $9.99 Access to all Pro features in VivaCut
  4. VivaCut Pro Yearly: $59.99 Access to all Pro features in VivaCut
  5. VivaCut Pro Yearly: $59.99 Access to all Pro features in VivaCut
  6. Pro Yearly: $44.99 Access to all Pro features in VivaCut
  7. Pro Yearly: $45.99 Access to all Pro features in VivaCut
  8. VivaCut Pro monthly: $13.99 Access to all Pro features in VivaCut
  9. VivaCut Pro Monthly: $9.99 Access to all Pro features in VivaCut
  10. VivaCut Pro Weekly: $3.99 Access to all Pro features in VivaCut