fix problems on Casey's [iphone]

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—— Run into issues on Casey's? Get help pending when official support gets back to you!

Casey's
Info:
company: Casey's General Stores, Inc.
: https://www.caseys.com/contact
: www.caseys.com
Chat with our AI-based Casey's Support
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Customization issue

Inability to customize pizza toppings

Fix: 1. Check for App Updates: Go to the App Store and check if there is an update for Casey's. Sometimes, customization features are added in ne... ⇲
 
Bugs issue

Delayed points tracking and rewards

Fix: 1. Refresh the App: Close the app and reopen it to refresh the data. Sometimes, points may not update in real-time. 2. Check Internet Conne... ⇲

Difficulty in redeeming rewards

Fix: 1. Check Reward Eligibility: Ensure that you meet the requirements to redeem your rewards, such as minimum points needed. 2. Follow Redempt... ⇲

Inaccurate order fulfillment

Fix: 1. Double-Check Order Details: Before finalizing your order, review all details to ensure accuracy. 2. Contact Store Directly: If you recei... ⇲
 
Payments issue

Payment processing issues with certain cards

Fix: 1. Check Card Information: Ensure that the card details entered in the app are correct, including the card number, expiration date, and CVV.... ⇲

Inability to tip through the app

Fix: 1. Use Cash: If the app does not allow tipping, consider tipping in cash when your order is delivered or picked up. 2. Provide Feedback: Us... ⇲
 
Notifications issue

Inconsistent order notifications

Fix: 1. Check Notification Settings: Go to your iPhone settings, scroll down to Casey's, and ensure that notifications are enabled. 2. Restart t... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use In-App Support: Check if the Casey's app has a support or help section where you can submit inquiries or issues directly. 2. Check F... ⇲

Lack of support for specific requests during checkout

Fix: 1. Use Notes Section: If available, use any notes or special requests section during checkout to specify your needs. 2. Contact Store Direc... ⇲
 
Compatibility issue

Limited delivery options

Fix: 1. Check Delivery Area: Ensure that your address is within the delivery area by entering it in the app. 2. Use Pickup Option: If delivery i... ⇲
 
UI issue

Casey's lacks clarity on coupon usage

Fix: 1. Check Coupon Details: Look for a section in the app that explains how to apply coupons. This may be found in the promotions or offers sec... ⇲

Casey's layout is confusing or unintuitive

Fix: 1. Explore the App: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Check Help Section:... ⇲
 
Updates issue

Frequent app updates cause functionality issues

Fix: 1. Disable Automatic Updates: Go to Settings > App Store and disable automatic updates to prevent the app from updating without your knowled... ⇲
 
Syncing issue

Store inventory issues not reflected in app

Fix: 1. Check Store Availability: Before placing an order, call the store to confirm the availability of items. 2. Use the Website: Sometimes, t... ⇲
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 what users are saying
Good experience
95.5%

Neutral
2.6%

Bad experience
1.9%

~ from our NLP analysis of 349,072 combined software ratings.

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 Private Data Casey's collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics