fix problems on A24 [iphone]

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—— Run into issues on A24? Get help pending when official support gets back to you!

A24
Info:
company: A24 FILMS
: https://a24films.com/terms-of-use
: app.a24films.com
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UI issue

Poor user experience

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find the A24 app, and select 'Offload App'. This will remove the app... ⇲

Buttons rarely work

Fix: Check for any available updates for the A24 app. Open the App Store, tap on your profile icon, and scroll down to see if there are updates a... ⇲

Redirects to external site for merch

Fix: If the app redirects you to an external site, try accessing the A24 shop directly through a web browser instead. This may provide a more sta... ⇲
 
Login issue

Login issues with profile

Fix: Reset your password by selecting the 'Forgot Password?' option on the login screen. Follow the prompts to reset your password and try loggin... ⇲
 
Payments issue

Cannot purchase items from A24 shop

Fix: Check your payment method in the App Store settings. Go to Settings > [your name] > Payment & Shipping and ensure that your payment informat... ⇲
 
Slow issue

A24 is slow and buggy

Fix: Close any background apps that may be using resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) to view ope... ⇲
 
Bugs issue

Free ticket feature does not work

Fix: Ensure that you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the feature works on a different connect... ⇲

A24 functionality is poor

Fix: Perform a hard reset of your iPhone by pressing and quickly releasing the volume up button, then the volume down button, and finally press a... ⇲
 
Account issue

Account creation issues

Fix: Ensure that you are using a valid email address and that it is not already associated with another account. If you suspect it is, try using... ⇲
 
Content issue

Limited content for subscription fee

Fix: Explore the app for any hidden or less obvious content. Sometimes, content may be categorized in ways that are not immediately visible. Chec... ⇲
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 what users are saying
Good experience
86.7%

Bad experience
11.5%

Neutral
1.8%

~ from our NLP analysis of 113 combined software ratings.

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 Private Data A24 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Hazbin Hotel Early Access: $6.69 Early access to the first two episodes of ...
  2. A Different Man: $5.99 Aspiring actor Edward (Sebastian Stan) und...
  3. We Live in Time: $5.99 A surprise encounter brings together a cou...
  4. Past Lives: $3.99 Two childhood sweethearts, after decades a...
  5. Heretic: $19.99 Ensnared in a terrifying game of cat-and-m...
  6. Y2K: $19.99 On the last night of 1999, two high school...
  7. Talk to Me: $3.99 A group of friends unleash terrifying supe...
  8. I Saw The TV Glow: $5.99 A classmate introduces teenage Owen to a m...
  9. Past Lives: $19.99 Two childhood sweethearts, after decades a...
  10. The Front Room: $5.99 Everything goes to hell for newly-pregnant...