fix problems on Affinity Publisher 2 [iphone]

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—— Run into issues on Affinity Publisher 2 ? Get help pending when official support gets back to you!

Affinity Publisher 2 for iPad
Info:
company: Serif Labs
: https://affinity.serif.com/learn/publisher/ipad/
: affinity.serif.com
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Bugs issue

Linked images change to duplicates

Fix: When linking images, ensure that you are using the correct file paths. Avoid moving the original files after linking them, as this can cause... ⇲

Saving JPG to Photos not working

Fix: Ensure that you have granted the app permission to access your Photos. Go to Settings > Privacy > Photos and check if Affinity Publisher is... ⇲

Document formatting ruined when switching print size

Fix: Before changing the print size, make sure to save a copy of your document. This way, you can revert to the original if formatting issues ari... ⇲

Forced rounding affects precision

Fix: Check the app's settings for any options related to precision or rounding. Adjust these settings to improve accuracy in your work. OR Use... ⇲

Korean character input error

Fix: Ensure that the Korean keyboard is enabled in your iPad settings. Go to Settings > General > Keyboard > Keyboards and add the Korean keyboar... ⇲

Absolute path links only

Fix: When linking files, ensure that you are using relative paths if possible. This can help avoid issues with absolute paths causing problems wh... ⇲
 
Crashes issue

Endless crashing

Fix: Clear the app's cache by going to the app settings and looking for an option to clear temporary files. This can help reduce crashes caused b... ⇲

Affinity Publisher 2 crashes after movements or changes

Fix: Try to minimize the complexity of your document by reducing the number of layers or elements before making significant changes. OR Regula... ⇲

Crashes with external keyboard

Fix: Disconnect the external keyboard and see if the app runs smoothly without it. If it does, the issue may be with the keyboard itself. OR T... ⇲

Frequent crashes and long load/save times

Fix: Close any unnecessary apps running in the background to free up system resources. This can help improve performance and reduce crashes. OR... ⇲

Corrupted layers cause crashes

Fix: Regularly save your work and create backups of your documents to avoid losing progress due to crashes. Use the 'Save As' feature to create d... ⇲

Merging down causes crashes

Fix: Before merging layers, ensure that you have saved a backup of your document. This way, you can revert if the merge causes a crash. OR Try... ⇲
 
UI issue

Text box scrolling issues with Magic Keyboard

Fix: Check the keyboard settings in the app to ensure that scrolling is enabled. If issues persist, try disconnecting and reconnecting the Magic... ⇲

Text leading issues

Fix: Adjust the leading settings manually in the text formatting options. Look for the leading or line spacing settings and modify them to your p... ⇲

Inability to edit long text efficiently

Fix: Break long text into smaller text boxes to make editing more manageable. This can help improve performance and reduce lag. OR Use the 'Fi... ⇲
 
Settings issue

Printing defaults to 4x6 size

Fix: Before printing, check the print settings within the app. Look for a 'Page Setup' or 'Print Size' option and select your desired paper size.... ⇲
 
Compatibility issue

No Arabic language support

Fix: Check if there are any language settings within the app that can be adjusted. If Arabic is not supported, consider using a different app for... ⇲

External display support not fully utilized

Fix: Check the display settings on your iPad to ensure that the external display is set up correctly. Go to Settings > Display & Brightness and a... ⇲
 
Support issue

Slow support response to bug reports

Fix: Keep a detailed log of the issues you encounter, including steps to reproduce them. This can help you track patterns and may assist in troub... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.0%

Bad experience
8.2%

Neutral
1.8%

~ from our NLP analysis of 329 combined software ratings.

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 Private Data Affinity Publisher 2 collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Free 7-Day Trial: $0.00 7-day trial of Affinity Publisher 2 for iPad
  2. Publisher 2 for iPad License: $18.49 Single Payment, No Subscription.
  3. Affinity Collection for iPad: $36.99 Get all three apps for one low bundle price
  4. Affinity V2 Universal License: $164.99 All apps. All platforms. No subscription.