fix problems on Mortal Kombat [iphone]

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—— Run into issues on Mortal Kombat? Get help pending when official support gets back to you!

Mortal Kombat
Info:
company: Warner Bros.
: http://support.wbgames.com
: www.mortalkombat.com
Chat with our AI-based Mortal Kombat Support
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Gameplay issue

Unfair matchmaking in faction wars

Fix: 1. Adjust your team composition: Experiment with different character combinations to find a more balanced team that can compete better in fa... ⇲

High cost of characters in faction wars store

Fix: 1. Save resources: Focus on earning and saving your in-game currency by completing daily challenges and events. This will help you accumulat... ⇲

Difficulty obtaining souls

Fix: 1. Complete daily challenges: Focus on completing daily and weekly challenges, as they often reward you with souls. 2. Participate in speci... ⇲

Repetitive gameplay after reaching higher levels

Fix: 1. Explore different character builds: Experiment with different characters and their abilities to keep gameplay fresh. 2. Set personal cha... ⇲

Inconsistent character availability

Fix: 1. Check the store regularly: Make it a habit to check the in-game store frequently for character availability updates. 2. Participate in e... ⇲

Frustrating boss battles

Fix: 1. Level up your characters: Focus on leveling up your characters and upgrading their equipment to improve your chances against bosses. 2.... ⇲

Low drop rates for rare characters

Fix: 1. Participate in events: Engage in special events that may offer higher drop rates for rare characters. 2. Save resources: Focus on saving... ⇲

Limited rewards for completed challenges

Fix: 1. Focus on high-reward challenges: Prioritize challenges that offer better rewards and complete them first. 2. Participate in events: Enga... ⇲

Inability to trade coins for souls

Fix: 1. Focus on earning souls through gameplay: Complete challenges and participate in events to earn souls instead of relying on trading. 2. S... ⇲

Lack of story mode

Fix: 1. Engage in character lore: Explore character backstories and lore available in the game to enhance your experience. 2. Create your own na... ⇲

Need for more diverse battle modes

Fix: 1. Explore existing modes: Familiarize yourself with all available battle modes to maximize your gameplay experience. 2. Suggest personal c... ⇲
 
Compatibility issue

Graphics issues on certain devices

Fix: 1. Adjust graphics settings: If the game has an option to adjust graphics settings, lower them to improve performance. 2. Update your devic... ⇲
 
Bugs issue

Bugs in resurrection animations

Fix: 1. Restart the app: Close Mortal Kombat completely and reopen it to see if the animation bug resolves itself. 2. Update the app: Check for... ⇲
 
Customization issue

Limited options for character purchases

Fix: 1. Monitor store updates: Regularly check the in-game store for new character releases or sales. 2. Participate in events: Engage in specia... ⇲
 
Network issue

Lack of offline play

Fix: 1. Use airplane mode: If the game allows, try playing in airplane mode to see if you can access offline features. 2. Download content: Ensu... ⇲
 
Performance issue

Unstable frame rate

Fix: 1. Close background apps: Double-tap the home button and swipe up on apps to close them, freeing up resources for Mortal Kombat. 2. Lower g... ⇲
 
UI issue

Confusing new interface

Fix: 1. Explore the settings: Take time to explore the settings and options available in the new interface to familiarize yourself with changes.... ⇲
 
Updates issue

Old shop removed

Fix: 1. Explore the new shop: Familiarize yourself with the new shop layout and offerings to find what you need. 2. Monitor updates: Keep an eye... ⇲
 
Settings issue

Reset of runes without explanation

Fix: 1. Check for updates: Ensure your game is updated, as resets may be part of a patch. 2. Review patch notes: Look for any patch notes or ann... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.1%

Bad experience
8.5%

Neutral
3.5%

~ from our NLP analysis of 146,704 combined software ratings.

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 Private Data Mortal Kombat collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Bottle of Souls: $9.99 Bottle of Souls
  2. Flask of Souls: $19.99 Flask of Souls
  3. Vial of Souls: $2.99 Vial of Souls
  4. Jar of Souls: $4.99 Jar of Souls
  5. Growth Pack 1: $9.99 Contains Souls and other rewards
  6. Heavy Pouch of Koins: $1.99 Heavy Pouch of Koins
  7. Gold Fire Starter Pack: $19.99 Includes Inferno Scorpion, 100,000 Koins, 150 Souls, 3 Level Upgrade Cards and a Shirai Ryu Kunai Card
  8. Silver Sword Starter Pack: $2.99 Includes Kenshi, 20,000 Koins, 30 Souls and 1 Level Upgrade Cards
  9. Mercenary’s Bag of Koins: $4.99 Mercenary’s Bag of Koins
  10. Level Up Pack: $9.99 Contains 20 Level Up cards