—— Run into issues on Keycafe? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection. Ensure that your Wi-Fi or cellular data is enabled and functioning properly. You can do this by trying to lo... ⇲
Fix: Clean your device's screen. Sometimes, dirt or oil can cause the touchscreen to become unresponsive. Use a microfiber cloth to gently clean... ⇲
Fix: Double-check the access code you are entering. Ensure that there are no typos and that you are using the correct code for the specific key l... ⇲
Fix: Take time to explore the app. Spend a few minutes navigating through the different sections of the app to familiarize yourself with its layo... ⇲
Fix: Provide guests with clear instructions on how to use the app. Create a simple guide that outlines the steps they need to follow. OR Consi... ⇲
Fix: Review the app's privacy settings. Go to the settings section of the app and see if you can limit the amount of personal information shared.... ⇲
Fix: Review the app's privacy policy. Familiarize yourself with what data is collected and how it is used, and adjust your settings accordingly.... ⇲
Fix: Clear the app's cache. Go to your iPhone settings, find the Keycafe app, and look for an option to clear cache or data, if available. OR... ⇲
Fix: Confirm the key location before pickup or drop off. Make sure you are at the correct location as indicated in the app. OR Try using the a... ⇲
Fix: Utilize the app's help section or FAQ. Many common issues are addressed in these resources, which can provide immediate assistance. OR Se... ⇲
Fix: Download the app's offline features, if available. Check if the app has any settings that allow for offline access to certain features. OR... ⇲
Fix: Check your internet connection stability. If you are on Wi-Fi, try moving closer to the router or switching to cellular data to see if the i... ⇲
Fix: Manually enter the key codes. If the import feature is not working, you may need to input the codes manually until the issue is resolved.... ⇲
Fix: Use the map feature in the app. If available, utilize the map to get directions to the key locations. OR Contact the key location directl... ⇲
Fix: Familiarize yourself with the app's features. Understanding what can be done within the app can help you maximize its use even if some featu... ⇲