—— Run into issues on 2024 NAB Show? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the email you received upon registration for any specific instructions regarding sign-in. Sometimes, apps require a separate password... ⇲
Fix: Navigate to the main menu of the app and look for a section labeled 'Schedule' or 'Events'. This is typically where main stage shows are lis... ⇲
Fix: Try zooming in and out on the map to get a better perspective of the layout. Look for a legend or key that explains the symbols used on the... ⇲
Fix: Check the app's updates or announcements section to see if there are any planned games or activities that may not have been released yet. So... ⇲
Fix: Ensure that you are entering the correct email and password. Double-check for any typos or case sensitivity issues. If you are unsure, use t... ⇲
Fix: Log out of the app and log back in to refresh the connection between the app and your web account. This can often resolve syncing issues.... ⇲
Fix: Check if there is a 'My Events' or 'Favorites' section in the app where your pre-planned events might be stored. Sometimes, events are saved... ⇲
Fix: If the app updates during the show, ensure you have a stable internet connection. If the update causes issues, try restarting the app after... ⇲
Fix: Check the app store for any available updates. Sometimes, updates are released after the initial launch, so ensure you have the latest versi... ⇲
Fix: If the account setup process feels cumbersome, try to complete it in stages. Fill out only the essential information first, and return later... ⇲
Fix: If the app fails to load, try restarting your device. This can clear temporary glitches that may be causing the app to malfunction after an... ⇲