fix problems on At Bus [iphone]

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—— Run into issues on At Bus? Get help pending when official support gets back to you!

at bus
Info:
company: Autolinee Toscane S.p.A.
: https://at-bus.it/parlaconat
: www.at-bus.it
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Login issue

at bus signs users out often

Fix: 1. Check your device settings: Go to Settings > [Your Name] > Password & Security and ensure that 'Two-Factor Authentication' is set up corr... ⇲
 
Payments issue

Apple Pay not functioning

Fix: 1. Check Apple Pay settings: Go to Settings > Wallet & Apple Pay and ensure that your cards are set up correctly. 2. Restart your device: So... ⇲

Limited ticket purchasing options

Fix: 1. Explore the app: Navigate through the app to see if there are hidden options or filters that may limit ticket purchasing. 2. Check for up... ⇲

Payment process often fails

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. 2. Restart the app: Close the app and reopen it... ⇲
 
Bugs issue

at bus does not reflect correct stops

Fix: 1. Update the app: Ensure you have the latest version of the app, as updates may include corrected stop information. 2. Check your location... ⇲
 
UI issue

Difficult to access bus timetables

Fix: 1. Use the search function: Look for a search bar within the app to find specific routes or timetables. 2. Check for updates: Ensure the app... ⇲

at bus does not allow direct ticket purchase from route planner

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may add this feature. 2. Use the main ticket purchasing sect... ⇲

at bus lacks user-friendly interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. 2. Check for updates: Ensure... ⇲
 
Registration issue

Registration form issues

Fix: 1. Check for required fields: Ensure all required fields are filled out correctly and that there are no formatting errors (e.g., email forma... ⇲
 
Crashes issue

at bus crashes or fails to show purchased tickets

Fix: 1. Clear app cache: Go to your iPhone settings, find the At Bus app, and select 'Clear Cache' if available. 2. Restart the app: Close the ap... ⇲
 
Settings issue

Inconsistent language settings

Fix: 1. Check app language settings: Look for a language option in the app settings and ensure it is set to your preferred language. 2. Update th... ⇲
 
Network issue

Service unavailable errors

Fix: 1. Check internet connection: Ensure you have a stable internet connection. 2. Restart the app: Close the app completely and reopen it to se... ⇲
 
Instructions issue

No clear instructions for using QR codes

Fix: 1. Look for help sections: Check the app for any help or FAQ sections that may provide instructions on using QR codes. 2. Test the QR code:... ⇲
 
Freezing issue

at bus freezes or becomes unresponsive

Fix: 1. Restart the app: Close the app completely and reopen it to reset any temporary glitches. 2. Clear app cache: Go to your iPhone settings,... ⇲
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 what users are saying
Bad experience
84.8%

Good experience
12.1%

Neutral
3.0%

~ from our NLP analysis of 33 combined software ratings.

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 Private Data at bus collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Usage Data
    • Diagnostics