fix problems on Taskrabbit [iphone]

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Taskrabbit - Handyman & more
Info:
company: TaskRabbit
: https://support.taskrabbit.com/hc/en-us
: www.taskrabbit.com
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Support issue

Inconsistent tasker availability

Fix: 1. Check Availability Times: When hiring, look for taskers who have marked their availability clearly in their profiles. This can help you c... ⇲

Lack of customer support

Fix: 1. Use In-App Help: Navigate to the help section within the app for FAQs and troubleshooting tips that may resolve your issue. 2. Email Supp... ⇲

Taskers cancel last minute

Fix: 1. Confirm with Taskers: After hiring, send a message to confirm the appointment and ensure they are still available. 2. Book Multiple Taske... ⇲

Unresponsive taskers

Fix: 1. Set a Time Limit: If a tasker does not respond within a certain timeframe, consider moving on to another tasker. 2. Use the 'Request a Ta... ⇲

Poor quality of service

Fix: 1. Set Clear Expectations: Clearly communicate your expectations and requirements to the tasker before they start the job. 2. Monitor Progre... ⇲

No compensation for damages

Fix: 1. Document Everything: Take photos and document any damages before and after the task to have a record. 2. Discuss with Tasker: If damages... ⇲

Difficult to contact customer service

Fix: 1. Use In-App Messaging: If available, use the in-app messaging feature to reach out to customer service for quicker responses. 2. Check Hel... ⇲
 
Search issue

Poor sorting of taskers by reviews

Fix: 1. Sort by Ratings: When viewing taskers, use the sorting feature to arrange them by highest ratings first. This can help you find the most... ⇲
 
Payments issue

High service fees

Fix: 1. Compare Taskers: Look for taskers with lower fees and compare their services. Sometimes, newer taskers may offer lower rates to build the... ⇲

No clear communication of fees

Fix: 1. Review Tasker Profiles: Before hiring, check the tasker’s profile for any listed fees or rates. 2. Ask Taskers Directly: Don’t hesitate t... ⇲

High minimum charge for short tasks

Fix: 1. Combine Tasks: If you have multiple small tasks, consider combining them into one booking to make the minimum charge more worthwhile. 2.... ⇲
 
Accessibility issue

Inaccessible for screen reader users

Fix: 1. Use VoiceOver: Enable VoiceOver in your iPhone settings (Settings > Accessibility > VoiceOver) to help navigate the app. 2. Provide Feedb... ⇲
 
UI issue

Confusing app navigation

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout and features. 2. Use the Help Section: R... ⇲
 
Security issue

Taskers not properly vetted

Fix: 1. Read Reviews Thoroughly: Pay close attention to reviews and ratings to gauge the reliability of taskers. 2. Look for Verified Taskers: Ch... ⇲

Lack of accountability for taskers

Fix: 1. Leave Detailed Reviews: After a task is completed, leave a detailed review to hold taskers accountable for their work. 2. Report Issues:... ⇲
 
Account issue

Inaccurate tasker profiles

Fix: 1. Verify Skills: When hiring, ask taskers to confirm their skills and experience related to your specific task. 2. Check for Updates: Regul... ⇲
 
Customization issue

Limited task categories

Fix: 1. Use the Search Function: Utilize the search bar to find specific tasks that may not be listed under the main categories. 2. Suggest New C... ⇲
 
Notifications issue

Inconsistent notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Taskrabbit and ensure notifications are enabled. Adjust settings to allow a... ⇲
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 what users are saying
Good experience
94.7%

Bad experience
4.5%

Neutral
0.8%

~ from our NLP analysis of 44,604 combined software ratings.

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 Private Data Taskrabbit collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Search History
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics