fix problems on BIGO LIVE-Live Stream, Go Live [iphone]

—— Run into issues on BIGO LIVE-Live Stream, Go Live? Get help pending when official support gets back to you!

BIGO LIVE-Live Stream, Go Live

Info:

company: BIGO TECHNOLOGY PTE. LTD.

: https://www.bigo.tv

: www.bigo.tv

Chat with our AI-based BIGO LIVE-Live Stream, Go Live Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes while watching stream

Fix: 1. Restart the App: Close the Bigo Live app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue pe... »»

Inappropriate content not adequately moderated

Fix: 1. Use Reporting Features: If you encounter inappropriate content, use the in-app reporting feature to report the user or content. This can... »»

Account issue

Bans for unclear reasons

Fix: 1. Review Community Guidelines: Familiarize yourself with the app's community guidelines to understand what behaviors may lead to bans. This... »»

Difficulty in deleting accounts

Fix: 1. Account Settings: Go to your profile settings within the app. Look for an option related to account management or privacy settings where... »»

Support issue

Poor customer service response

Fix: 1. Use In-App Support: Navigate to the help or support section within the app to submit a ticket or query. Provide detailed information to e... »»

Limited options for reporting issues

Fix: 1. Use Available Reporting Tools: Make the most of the reporting tools available in the app, even if they are limited. Provide detailed info... »»

Privacy issue

Privacy concerns with data sharing

Fix: 1. Review Privacy Settings: Go to your account settings and review the privacy options available. Adjust settings to limit data sharing with... »»

Discrimination issue

Discrimination against certain users

Fix: 1. Report Discriminatory Behavior: Use the reporting feature to report any discriminatory behavior you witness. This can help the platform t... »»

Harassment issue

High incidence of bullying and harassment

Fix: 1. Use Reporting Tools: Immediately report any instances of bullying or harassment using the in-app reporting tools. Provide as much detail... »»

Accessibility issue

Lack of support for visually impaired users

Fix: 1. Explore Accessibility Settings: Check your iPhone's accessibility settings (Settings > Accessibility) to enable features like VoiceOver,... »»

UI issue

Confusing app interface

Fix: 1. Explore Tutorials: Look for any tutorials or guides within the app that explain how to navigate the interface. Familiarizing yourself wit... »»

Security issue

Frequent account hacking incidents

Fix: 1. Enable Two-Factor Authentication: If available, enable two-factor authentication in your account settings to add an extra layer of securi... »»

Enforcement issue

Inconsistent enforcement of rules

Fix: 1. Familiarize Yourself with Rules: Understand the rules and guidelines of the app to ensure you are compliant. This can help you avoid unin... »»

Content issue

Excessive focus on sexual content

Fix: 1. Use Content Filters: Check if the app has content filtering options that allow you to limit exposure to certain types of streams, includi... »»

Bots issue

Bots and fake accounts prevalent

Fix: 1. Report Fake Accounts: Use the reporting feature to report any accounts you suspect are bots or fake. This can help the platform take acti... »»

Payments issue

Delayed payment processing for hosts

Fix: 1. Check Payment Settings: Ensure your payment settings are correctly configured in the app. Verify that your payment method is valid and up... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.1%

Bad experience

11.0%

Neutral

3.9%

~ from our NLP analysis of 181,120 combined software ratings.

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Private Data BIGO LIVE-Live Stream, Go Live collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Search History
- Diagnostics

Cost of Subscriptions

38: $0.99 38 Diamonds for buying virtual gifts
276: $6.99 276 Diamonds for buying virtual gifts
800: $19.99 800 Diamonds for buying virtual gifts
42: $0.99 42 Diamonds for buying virtual gifts
297: $6.99 297 Diamonds for buying virtual gifts
2500: $59.99 2500 Diamonds for buying virtual gifts
850: $19.99 850 Diamonds for buying virtual gifts
5197: $129.99 5197 Diamonds for buying virtual-gifts
4193: $99.99 4193 Diamonds for buying virtual gifts
41: $0.99 41 Diamonds for buying virtual gifts