fix problems on Sweep Cleaner [iphone]

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—— Run into issues on Sweep Cleaner? Get help pending when official support gets back to you!

Sweep Cleaner: Cleanup Storage
Info:
company: Stepa Mobile FZE LLC
: https://stepamobile.com/sweep-cleaner/
: stepamobile.com
Chat with our AI-based Sweep Cleaner Support
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Payments issue

Difficult subscription cancellation process

Fix: 1. To cancel your subscription, go to Settings > [your name] > Subscriptions. Find Sweep Cleaner in the list and select it. Tap 'Cancel Subs... ⇲

Confusing free trial terms

Fix: 1. Review the terms of the free trial in the app or on the App Store page. Take note of when the trial ends and what the subscription costs... ⇲

Subscription charges are unclear

Fix: 1. Review your subscription details in Settings > [your name] > Subscriptions to see the exact charges and billing cycle. OR 2. Check the... ⇲

No way to unsubscribe

Fix: 1. Follow the steps to unsubscribe through Settings > [your name] > Subscriptions. If the app does not appear, it may be under a different A... ⇲

Sweep Cleaner requires additional purchases to function

Fix: 1. Review the app's features and determine if the additional purchases are necessary for your needs. If not, consider using the app's free f... ⇲
 
Security issue

Unauthorized billing attempts

Fix: 1. Review your subscription details in Settings > [your name] > Subscriptions to ensure you are aware of what you are being charged for. If... ⇲
 
Syncing issue

Sweep Cleaner removes important contacts

Fix: 1. Check if the app has a backup feature. If it does, restore your contacts from the backup. If not, you may need to manually re-add any los... ⇲
 
Support issue

No customer support contact information

Fix: 1. Look for a help or FAQ section within the app itself. Many apps provide support information there. OR 2. Check the App Store page for... ⇲

Service does not meet expectations

Fix: 1. Reassess your expectations and determine if the app's features align with your needs. If not, consider looking for alternative apps that... ⇲
 
Updates issue

Hard to track updates and costs

Fix: 1. Keep a personal log of your subscriptions and their costs. Use a note-taking app to track when you subscribed, the cost, and any changes... ⇲
 
Backup issue

Sweep Cleaner erases important data

Fix: 1. Before using the app, back up your iPhone using iCloud or iTunes. This way, if data is lost, you can restore it from the backup. OR 2.... ⇲
 
Bugs issue

Poor performance in identifying duplicates

Fix: 1. Manually review your files and photos to identify duplicates. Use the Photos app to sort by date or name to help find duplicates. OR 2... ⇲
 
Freezing issue

Sweep Cleaner frequently freezes

Fix: 1. Restart your iPhone to clear any temporary glitches that may be causing the app to freeze. Hold down the power button and slide to power... ⇲
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 what users are saying
Good experience
79.4%

Bad experience
11.1%

Neutral
9.5%

~ from our NLP analysis of 2,462 combined software ratings.

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AI Security: Storage Privacy
Clean Master: Storage Cleaner
Space Cleaner: File Manager
Clean Manager: Storage Cleaner

 Private Data Sweep Cleaner collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Sweep Cleaner Premium (Week): $4.99 All features with no ads and limits
  2. Sweep Cleaner Premium (Week): $6.99 All features with no ads and limits
  3. Sweep Cleaner Premium (Week): $9.99 All features with no ads and limits
  4. Sweep Cleaner Premium (Year): $39.99 All features with no ads and limits
  5. AI Cleanup Premium: $24.99 Premium Features for AI Cleanup
  6. Premium (One-Time Offer): $4.99 All features with no ads and limits
  7. Sweep Cleaner Premium (Year): $39.99 All features with no ads and limits
  8. Sweep Cleaner Premium (Week): $6.99 All features with no ads and limits
  9. Sweep Cleaner Premium Special: $29.99 All features with no ads and limits
  10. Sweep Cleaner Premium (Year): $59.99 All features with no ads and limits