fix problems on Momently [iphone]

—— Run into issues on Momently? Get help pending when official support gets back to you!

Momently - Journal / Diary

Info:

company: Bert Timmermans

: https://momently.app/support

: momently.app

Chat with our AI-based Momently Support

🛠️ Common Momently Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Momently freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhone X and later) to view all open apps. Swipe u... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Momently, and select 'Offload App'. This will remove the app but keep it... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of Momently by checking the App Store for updates. Developers often release updat... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if Momently allows you to download specific entries or media for offline access. Look for a downl... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help resources: Check if Momently has a help or FAQ section within the app. This can provide immediate answers to common i... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Momently and ensure that notifications are enabled. Adjust the alert style... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Look for a tutorial or help section that may... ⇲

Customization issue

lack of customization options

Fix: 1. Explore existing settings: Go through the app's settings to see if there are any hidden customization options that you may have missed. S... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Momently to reduce battery usage when th... ⇲

Compatibility issue