fix problems on Catholic Health [iphone]

—— Run into issues on Catholic Health? Get help pending when official support gets back to you!

Catholic Health

Info:

company: Catholic Health System of Long Island, Inc.

: https://MyChart.chsli.org/MyChartProd/Authentication/Login?mode=stdfile&option=TechSupportEN

: www.chsli.org

Chat with our AI-based Catholic Health Support

🛠️ Common Catholic Health Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Catholic Health displays erroneous information

Fix: Check for app updates: Go to the App Store, tap on your profile icon at the top right, scroll down to see if Catholic Health has an update a... ⇲

Limited appointment selection

Fix: Check for available appointments: Open the app, navigate to the appointments section, and ensure you are looking at the correct date range.... ⇲

Customization issue

Inability to change profile picture

Fix: Check app settings: Open the app, go to your profile or account settings, and look for an option to change your profile picture. If it’s not... ⇲

Search issue

No search button for documents

Fix: Use filters: If the app has a documents section, look for any filter options that may help you narrow down your search instead of a direct s... ⇲

Difficulties signing in

Fix: Reset your password: If you are having trouble signing in, use the 'Forgot Password' option on the login screen to reset your password and t... ⇲

Notifications issue

Frequent notifications despite completed tasks

Fix: Adjust notification settings: Go to the app settings and look for notification preferences. Disable notifications for completed tasks if tha... ⇲

Compatibility issue

Lack of integration with all providers

Fix: Check for provider settings: In the app, navigate to settings or account management to see if there are options to add or link additional pr... ⇲

Freezing issue

Catholic Health freezes occasionally

Fix: Force close the app: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on the Catho... ⇲

UI issue

Confusing user interface for older patients

Fix: Increase text size: Go to Settings > Display & Brightness > Text Size and adjust the text size to make it easier to read within the app. O... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.8%

Bad experience

6.1%

Neutral

2.0%

~ from our NLP analysis of 342 combined software ratings.

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Private Data Catholic Health collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics