fix problems on Air Tahiti Nui [iphone]

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—— Run into issues on Air Tahiti Nui? Get help pending when official support gets back to you!

Air Tahiti Nui
Info:
company: Air Tahiti Nui
: https://www.airtahitinui.com/us-en/contact-us
Chat with our AI-based Air Tahiti Nui Support
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Support issue

No customer service phone number

Fix: While there may not be a direct phone number, you can often find customer support through the app's help section or the official website. Lo... ⇲
 
Network issue

Cannot connect to One World

Fix: Ensure that your app is updated to the latest version, as connectivity issues may be resolved in newer updates. Check the app settings to se... ⇲
 
UI issue

Air Tahiti Nui does not rotate to horizontal mode

Fix: Check your device's orientation lock. Swipe down from the top right corner of your iPhone to access the Control Center and ensure that the o... ⇲

Button layout is broken

Fix: Try restarting the app to see if this resolves any temporary glitches with the button layout. If the issue persists, uninstall and reinstall... ⇲

Redirects to website for passenger info

Fix: If the app redirects you to the website, it may be due to limited functionality within the app. Use the website for detailed passenger infor... ⇲

Lousy navigation

Fix: Familiarize yourself with the app layout by exploring each section. This can help you navigate more effectively despite its limitations. O... ⇲
 
Account issue

Cannot add tickets to app

Fix: Check if the app has a specific section for adding tickets. If you cannot find it, try logging into your account on the website to add ticke... ⇲

No check-in capability

Fix: If the app does not support check-in, use the airline's website to check in for your flight. This is often a reliable alternative until the... ⇲

No seat selection in app

Fix: If seat selection is not available in the app, visit the airline's website to select your seat. This is a common workaround until the app in... ⇲

Cannot add bookings as guest

Fix: If the app requires you to create an account to add bookings, consider creating a free account. This will allow you to manage your bookings... ⇲
 
Loading issue

Air Tahiti Nui opens only 50% of the time

Fix: Ensure that your device's operating system is up to date, as compatibility issues can cause apps to malfunction. Go to Settings > General >... ⇲
 
Crashes issue

Air Tahiti Nui crashes when creating account

Fix: Try restarting your device before attempting to create an account again. This can clear temporary issues that may be causing the app to cras... ⇲
 
Notifications issue

Poor communication of trip changes

Fix: Regularly check your email for updates from the airline regarding trip changes, as they may not always be communicated through the app. OR... ⇲
 
Freezing issue

Air Tahiti Nui freezes

Fix: If the app freezes, try force-closing it by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the ap... ⇲
 
Bugs issue

Limited functionality

Fix: Use the airline's website for tasks that the app does not support. This can provide a more comprehensive experience until the app is improve... ⇲
 
Compatibility issue

Poor website integration

Fix: If the app does not integrate well with the website, use the website for more complex tasks, such as booking changes or customer service inq... ⇲

Does not support multiple languages

Fix: Check the app settings to see if there is an option to change the language. If not, use the website, which may offer more language options.... ⇲
 
Syncing issue

Miles not updated in account

Fix: Check if there is a manual refresh option in the app to update your miles. If not, log into your account on the website to see if the miles... ⇲
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 what users are saying
Bad experience
74.3%

Good experience
20.0%

Neutral
5.7%

~ from our NLP analysis of 70 combined software ratings.

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 Private Data Air Tahiti Nui collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics