fix problems on Glinet [iphone]

—— Run into issues on Glinet? Get help pending when official support gets back to you!

glinet

Info:

company: GL Technologies (HK) Limited

: https://docs.gl-inet.com/en/3/

: www.gl-inet.com

Chat with our AI-based glinet Support

🛠️ Common glinet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

glinet lacks full functionality compared to web interface

Fix: Identify the specific features you need that are available on the web interface but not in the app. Use the web interface for those tasks un... ⇲

Trust issues regarding password handling

Fix: Ensure that you are using a strong, unique password for your account. Consider using a password manager to generate and store your passwords... ⇲

Compatibility issue

Not optimized for iPad use

Fix: Use the iPhone version of the app on your iPad in compatibility mode. You can do this by downloading the iPhone version from the App Store a... ⇲

Freezing issue

glinet freezes on certain screens

Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen (or double-click the home button) to see the app switc... ⇲

Network issue

Inability to connect to router in various modes

Fix: Ensure that your router is set to the correct mode for your connection type (e.g., DHCP, Static IP). Check the router's manual for guidance... ⇲

Inconsistent performance with VPN connections

Fix: Test different VPN servers within the app to see if performance improves with a different server. Sometimes, specific servers may be overloa... ⇲

glinet does not detect captive portals automatically

Fix: Manually connect to the captive portal by opening a web browser and trying to navigate to any website. This should prompt the captive portal... ⇲

No option to manually enter IP address

Fix: Check the app settings to see if there is an advanced settings menu where manual IP entry might be hidden. OR Use the web interface to ma... ⇲

glinet fails to show correct tethering status

Fix: Restart your device and the app to refresh the tethering status. Sometimes, the app may not update the status correctly until a restart occu... ⇲

No clear access to network storage feature

Fix: Explore all menus within the app to locate the network storage feature, as it may be under a different section than expected. OR Use the... ⇲

Inability to reset router through app

Fix: Manually reset the router by pressing the reset button on the device itself. Refer to the router's manual for the exact location of the rese... ⇲

Settings issue

No option to manage local devices

Fix: Use the web interface to manage local devices until this feature is added to the app. Log in to your router's web interface using your brows... ⇲

Settings do not always apply correctly

Fix: After changing settings, ensure you save them and restart the app to see if the changes take effect. OR Document the settings you change... ⇲

No option to import MAC address easily

Fix: Manually enter the MAC address in the app if there is no import option. Check the app's settings for where to input this information. OR... ⇲

Permissions issue

Requires location access to function

Fix: Go to your iPhone's Settings > Privacy > Location Services, and ensure that the app has permission to access your location. If you are uncom... ⇲

UI issue

Poor error messaging

Fix: Take note of the specific error messages you encounter and search for them online to find potential solutions or explanations. OR Keep a... ⇲

VPN menu missing in certain languages

Fix: Change the app's language settings to English or another supported language where the VPN menu is available. This can usually be done in the... ⇲

Customization issue