fix problems on RIDGID Link [iphone]

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—— Run into issues on RIDGID Link? Get help pending when official support gets back to you!

RIDGID Link
Info:
company: RIDGID Software Solutions
: https://www.ridgid.com/us/en/service-and-support
: www.ridgid.com
Chat with our AI-based RIDGID Link Support
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Bugs issue

Fails to show last location

Fix: Check if the app has permission to access your location. Go to Settings > Privacy & Security > Location Services, and ensure that RIDGID Lin... ⇲

Does not show registered tools

Fix: Check if you are logged into the correct account. Sometimes, users may have multiple accounts and may not be logged into the one where their... ⇲
 
Updates issue

Does not update press count

Fix: Ensure that the app is connected to the internet. A stable connection is necessary for the app to sync data. Check your Wi-Fi or cellular da... ⇲

Requires frequent updates

Fix: Check your App Store settings to see if automatic updates are enabled. Go to Settings > App Store and toggle on 'App Updates' to ensure you... ⇲
 
Account issue

Cannot create an account

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that reso... ⇲

RIDGID Link keeps spinning during account creation

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the RIDGID Link app off the... ⇲
 
Performance issue

Inconsistent performance

Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. This can imp... ⇲
 
UI issue

Difficult navigation

Fix: Familiarize yourself with the app's layout by exploring each section. Take a few minutes to tap around and see where different features are... ⇲
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 what users are saying
Good experience
91.1%

Bad experience
6.3%

Neutral
2.5%

~ from our NLP analysis of 237 combined software ratings.

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 Private Data RIDGID Link collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics