fix problems on Cummins EC AGS+ [iphone]

—— Run into issues on Cummins EC AGS+? Get help pending when official support gets back to you!

Cummins EC AGS+

Info:

company: Cummins Inc.

: https://www.cummins.com/customer-assistance

Chat with our AI-based Cummins EC AGS+ Support

🛠️ Common Cummins EC AGS+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Keeps logging off frequently

Fix: Check your iPhone's settings to ensure that the app is allowed to run in the background. Go to Settings > General > Background App Refresh a... ⇲

No option for Face ID

Fix: Check if the app has been updated to the latest version. Sometimes, new features like Face ID are added in updates. Go to the App Store, tap... ⇲

Bugs issue

Unreliable for auto functions

Fix: Ensure that your device's location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure it is set to... ⇲

Auto mode switches off unexpectedly

Fix: Review the settings within the app to ensure that auto mode is configured correctly. Sometimes, settings may revert to defaults after an upd... ⇲

Error codes without clear resolution

Fix: Refer to the app's help section or user manual for a list of error codes and their meanings. This can provide insight into what the error co... ⇲

UI issue

Clunky user interface

Fix: Take some time to familiarize yourself with the app's layout. Explore all menus and settings to understand how to navigate more efficiently.... ⇲

Network issue

Randomly disconnects

Fix: Check your internet connection. Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. If the connection is weak, it ma... ⇲

Inconsistent communication with generator

Fix: Ensure that your generator is within range of your iPhone's Bluetooth or Wi-Fi connection. If the generator is too far away, it may cause co... ⇲

Battery issue

No battery voltage display

Fix: Check if the app has permissions to access the necessary hardware. Go to Settings > Privacy and ensure that the app has access to any releva... ⇲

Slow issue

Long priming times

Fix: Ensure that your generator is properly maintained and that fuel lines are clear. Long priming times can sometimes be a symptom of fuel deliv... ⇲

Settings issue

No reset option available

Fix: Look for a 'Settings' or 'Preferences' menu within the app where you might find an option to reset settings or preferences. This can sometim... ⇲

Support issue

Poor customer support

Fix: Utilize online forums or community groups related to Cummins products. Other users may have experienced similar issues and can provide advic... ⇲