fix problems on Untis [iphone]

—— Run into issues on Untis ? Get help pending when official support gets back to you!

Untis Mobile

Info:

company: Untis GmbH

: https://untis.at

: www.untis.at

Chat with our AI-based Untis Support

🛠️ Common Untis Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Untis crashes when swiping to next week

Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage > Untis Mobile. Tap on 'Offload App' to clear the cache withou... ⇲

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and cellular data... ⇲

Bugs issue

Lessons sometimes show too late

Fix: 1. Sync your schedule: Go to the app settings and look for a sync option. Ensure that your schedule is synced with the server to get the lat... ⇲

Cannot email, print, or send schedules

Fix: 1. Use screenshots: Take screenshots of your schedule and email them manually or print them from your Photos app. OR 2. Export to another... ⇲

Does not show Thursday

Fix: 1. Refresh the schedule: Try refreshing the app or logging out and back in to see if Thursday's schedule appears. OR 2. Check timetable s... ⇲

Not all weekdays are displayed

Fix: 1. Check your timetable settings: Ensure that all weekdays are selected in the timetable settings within the app. OR 2. Sync with the ser... ⇲

UI issue

Widget only shows Monday

Fix: 1. Reconfigure the widget: Remove the widget from your home screen and add it again. Long press on the home screen, tap the '+' icon, and se... ⇲

Does not display room numbers

Fix: 1. Check settings: Go to the app settings and ensure that the option to display room numbers is enabled, if available. OR 2. Contact your... ⇲

Not user friendly

Fix: 1. Explore tutorials: Look for any user guides or tutorials within the app or online that can help you navigate the features more easily.... ⇲

Cannot see grades

Fix: 1. Check grades settings: Go to the app settings and ensure that the option to display grades is enabled, if available. OR 2. Confirm wit... ⇲

Payments issue

Requires payment for custom schedule and homework

Fix: 1. Use the free features: Familiarize yourself with the free features of the app that do not require payment. You can still access basic tim... ⇲

Settings issue

Timetable feature not selected

Fix: 1. Select the timetable: Open the app, navigate to the timetable section, and ensure you have selected the correct timetable from the availa... ⇲

Slow issue

Untis is slow

Fix: 1. Restart your iPhone: A simple restart can help clear temporary files and improve app performance. OR 2. Free up storage: Go to Setting... ⇲

Updates issue

Apple version is lagging behind

Fix: 1. Check for updates: Regularly check the App Store for updates to ensure you have the latest version of the app. OR 2. Use alternative p... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.8%

Bad experience

5.6%

Neutral

5.5%

~ from our NLP analysis of 1,280 combined software ratings.

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LEO Dictionary

Private Data Untis collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics