—— Run into issues on Predictive Solutions SafetyNet? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To change the segment designation while adding an observation, first ensure that you are in the correct section of the app. If the option is... ⇲
Fix: If the comment box is too small, try using a text editor app to draft your comments first, then copy and paste them into the comment box in... ⇲
Fix: Ensure that the app has the necessary permissions to access your photos. Go to your iPhone's Settings, scroll down to SafetyNet, and check i... ⇲
Fix: Ensure that you have a stable internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa. After confirming your co... ⇲
Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. After confirming you... ⇲
Fix: Look for a help or tutorial section within the app that may provide guidance on syncing. If there is no such section, try searching online f... ⇲
Fix: If the app hangs, try closing the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swip... ⇲
Fix: If the app freezes, try closing it completely by swiping it off the app switcher. Then, reopen the app to see if the issue is resolved. If i... ⇲
Fix: While waiting for a response, check the app's FAQ or help section for common issues and solutions. This can often provide immediate assistan... ⇲
Fix: If you find customer service responses unclear, try asking for clarification on specific points. Be direct about what you need help with to... ⇲
Fix: Ensure that the images you are uploading are of high quality and resolution. If they are already low quality, consider using a different cam... ⇲
Fix: If there is no 'other' option available, consider using the comment box to specify any additional items that do not fit into the predefined... ⇲
Fix: If there is no dedicated iPad app, you can use the iPhone app on your iPad. It may not be optimized for the larger screen, but it should sti... ⇲
Fix: If the app appears magnified, try adjusting the display settings on your iPad. Go to Settings > Display & Brightness and check if the displa... ⇲
Fix: If the app becomes unusable after an update, try uninstalling and reinstalling the app. This can often resolve issues caused by corrupted fi... ⇲