fix problems on POTO [iphone]

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—— Run into issues on POTO? Get help pending when official support gets back to you!

POTO
Info:
company: Alpha Mobile Limited
: https://www.facebook.com/pg/potoapp/about/
: www.alphatech.mobi
Chat with our AI-based POTO Support
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Support issue

Help section links are broken

Fix: Check your internet connection. A weak or unstable connection can cause links to fail. Try switching to a different Wi-Fi network or using m... ⇲

Poor customer support

Fix: Utilize community forums or social media groups related to the app. Other users may have experienced similar issues and can offer solutions.... ⇲
 
Ads issue

Stickers and features not accessible after watching ads

Fix: Ensure that you have a stable internet connection when watching ads. If the connection drops, the rewards may not be credited. Try reconnect... ⇲

Ads play frequently despite subscription

Fix: Log out of your account and log back in. This can refresh your subscription status and may stop the ads from playing. OR Check your subsc... ⇲
 
Camera issue

POTO crops photos automatically

Fix: Check the app settings for any cropping options. There may be a default setting that automatically crops photos. Adjust these settings to pr... ⇲
 
Bugs issue

Pictures distort when saved

Fix: Ensure that you are saving images in the highest quality available. Check the app settings for image quality options and select the highest... ⇲
 
Customization issue

Limited free options

Fix: Explore the app thoroughly to find hidden features that may be available for free. Sometimes, features are not immediately obvious and may r... ⇲

Difficult to adjust picture sizes

Fix: Look for a 'resize' or 'crop' tool within the app. Familiarize yourself with the tool's functionality to make adjustments easier. OR Use... ⇲

No option to save in certain ratios

Fix: Check the app settings for any aspect ratio options. Some apps allow you to set preferred ratios in the settings menu. OR Use a third-par... ⇲

Lack of zoom functionality for editing

Fix: Try using pinch-to-zoom gestures on your screen. This may allow you to zoom in and out while editing, depending on the app's design. OR I... ⇲
 
Compatibility issue

Inconsistent performance with new iOS

Fix: Check for app updates that may address compatibility issues with the new iOS version. Go to the App Store and see if an update is available.... ⇲
 
Downloads issue

Download errors for stickers and backgrounds

Fix: Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space and free up space if... ⇲
 
Payments issue

Subscription issues with missing features

Fix: Check your subscription status in the app settings to ensure it is active and that you are logged into the correct account. OR Try restor... ⇲
 
Crashes issue

POTO crashes or fails to load features

Fix: Restart your iPhone. This can clear temporary glitches and free up memory, which may help the app run more smoothly. OR Check for any ava... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.5%

Bad experience
2.6%

Neutral
2.0%

~ from our NLP analysis of 3,941 combined software ratings.

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 Private Data POTO collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. POTO Plus: $4.99 Remove the ads. Gain full access to all content.
  2. DESIGNER KIT: $2.99 Remove ads. Gain access to all of current paid content in POTO as well as new paid content made available during the subscription period.
  3. POTO Plus: $23.99 Remove the ads. Gain full access to all content for one year. Get all of the new-coming content during the subscription period for free.
  4. CHROMIUM: $2.99 filter 'CHROMIUM'
  5. QUAINT: $0.99 filter 'RETRO'
  6. MONO: $2.99 filter 'MONO'
  7. COLOR WHEEL: $0.99 COLOR WHEEL
  8. CALLIGRAPHY: $0.99 label 'HAND'
  9. WONDER KIT: $2.99 package 'WONDER KIT'
  10. RAPT: $0.99 filter 'EPICURIOUS'