fix problems on This Old House [iphone]

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—— Run into issues on This Old House? Get help pending when official support gets back to you!

This Old House - Magazine
Info:
company: This Old House Ventures LLC
: https://www.thisoldhouse.com/pages/contact-us
Chat with our AI-based This Old House Support
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Downloads issue

Inability to download issues

Fix: 1. Check your internet connection to ensure it is stable and strong. A weak connection can prevent downloads. 2. Make sure you have enough s... ⇲

No access to back issues

Fix: 1. Check if back issues are available for download in a specific section of the app, such as 'Archive' or 'Library.' 2. Ensure that you are... ⇲
 
Freezing issue

This Old House frequently freezes or crashes

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store and check for updates. 2. Restart your iPhone to clear any tem... ⇲
 
Support issue

Poor customer service response

Fix: 1. Check the app for any FAQs or help sections that may provide immediate answers to your questions. 2. If you need to contact customer serv... ⇲

Slow or unresponsive tech support

Fix: 1. Document your issues clearly and concisely when reaching out to tech support to help expedite the process. 2. Try reaching out through mu... ⇲
 
UI issue

Confusing user interface

Fix: 1. Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help ease confusion. 2. Look for an... ⇲

This Old House layout is not user-friendly

Fix: 1. Spend some time navigating through the app to become more familiar with its layout. 2. Look for any user guides or tutorials that may hel... ⇲

Lack of page numbers

Fix: 1. Check the app settings to see if there is an option to display page numbers. 2. If page numbers are not available, consider using a digit... ⇲
 
Updates issue

Missing previous features from old app

Fix: 1. Check the app's update notes in the App Store to see if any features have been reintroduced in recent updates. 2. Explore the app thoroug... ⇲

Issues with app updates causing loss of access

Fix: 1. After an update, check the app settings to ensure you are still logged in with the correct account. 2. Restart the app and your device to... ⇲
 
Screen issue

Black screen on app launch

Fix: 1. Force close the app by swiping it away in the app switcher and then reopen it. 2. Restart your iPhone to clear any temporary issues that... ⇲
 
Account issue

Inconsistent access to content

Fix: 1. Ensure that you have a stable internet connection, as poor connectivity can lead to inconsistent access. 2. Log out of the app and log ba... ⇲
 
Customization issue

No option to favorite stories

Fix: 1. Explore the app settings to see if there is an option to enable favorites or bookmarks. 2. If this feature is not available, consider kee... ⇲
 
Syncing issue

This Old House does not sync with iTunes subscriptions

Fix: 1. Ensure that you are logged into the same Apple ID on both the app and iTunes. 2. Check for any app updates that may address syncing issue... ⇲
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 what users are saying
Good experience
85.5%

Bad experience
11.8%

Neutral
2.7%

~ from our NLP analysis of 557 combined software ratings.

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 Private Data This Old House collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. This Old House Monthly Subscription: $1.99 Subscription
  2. This Old House Annual Subscription: $15.99 Subscription
  3. November/December 2016: $4.99 This is the newest feed for download.
  4. January/February 2017: $4.99 This is the newest feed for download.
  5. March/April 2017: $4.99 This is the newest feed for download.
  6. October 2016: $4.99 This is the newest feed for download.
  7. January/February 2019 : $4.99 This is the newest feed for download.
  8. January/February 2018: $4.99 This is the newest feed for download.
  9. This Old House Issue 173: $4.99 This is the newest issue of This Old House available for download.
  10. May 2018 : $4.99 This is the newest feed for download.